Penmate Inmate Support Guides

Who to Call When You Have Questions About an Inmate at Mobile Metro Jail

Getting a straight answer means calling the right number. Here are the key contacts for Mobile Metro Jail, plus when to reach out to InmateCanteen instead of the jail itself.

• 1 min read Verified from official sources

For questions about an inmate's medical care, start with the medical provider. NaphCare handles medical services at Mobile Metro Jail, so they're the ones to contact rather than general jail administration.

Medical information: Call 574-3368 to speak with someone concerning medical information about an inmate.

For general administrative questions at Mobile Metro Jail, contact Metro Jail Administration at (251) 574-4702.

Questions about custody or daily operations? Central Control is usually your best bet. Reach them at (251) 574-2321.

Need to escalate beyond routine questions? The Metro Jail Warden can be reached at (251) 574-3385.

The warden's office also has a separate medical line noted as medical-3367.

Inmatecanteen Support

  • ✓ For questions or issues with InmateCanteen, email ICCSupport@TKC32M.com.
  • ✓ You can also use the site’s “need help” chat box.
  • ✓ Do not contact the facility for InmateCanteen issues.

For general inquiries, call the Mobile County Sheriff's Office main line at (251) 574-2423.

Find an Inmate at Mobile Metro Jail, AL

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

Related guides

More from Mobile Metro Jail, AL

Before Your First Video Visit at Mobile Metro Jail: 5 Rules to Avoid Being Turned Away

First-time video visits go smoother when you follow a few strict rules up front. Run through these five checks to make sure your Mobile Metro Jail video visit actually happens when the time comes.

Before Your First Video Visit at Mobile Metro Jail: 5 Rules You Need to Know

Your first video visit goes much smoother when you know Mobile Metro Jail's timing and visitor rules upfront. Here are five rules that will help you avoid surprises and keep your visit on track.

Can You Still Send Money Orders to Mobile Metro Jail? Sorting Out the Confusion

Trying to put money on someone's account at Mobile Metro Jail? If the mixed messages about money orders have you confused, you're not imagining it. The jail's own page has two statements that contradict each other. Here's how to make sense of them and what to do next.