Why Mobile Metro Jail No Longer Accepts Money Orders (And What to Verify Before You Deposit)
Trying to put money on someone's account at Mobile Metro Jail? The facility posted a change that could save you a wasted trip. Here's what's different now, what the notice says about limits, and exactly what to confirm before depositing funds.
According to Mobile Metro Jail's posted notice, the Money Clerks stopped accepting money orders for inmate trust account deposits as of September 1, 2023. That means bringing a money order to the Money Clerks window won't work for trust deposits under this policy.
Note: The same notice lists a $50.00 money order limit. Since the notice also says money orders aren't accepted by Money Clerks for trust deposits, treat that $50 limit as something to verify before you act.
This kind of policy update creates confusion fast - especially when you just want to make sure your loved one has commissary money. The jail's notice is specific: Money Clerks won't accept money orders for inmate trust deposits as of September 1, 2023, and it shows a $50.00 money order limit. Before buying a money order or making the drive, verify what deposit methods are currently accepted and whether limits apply to the method you plan to use.
- ✓ Call the Mobile County Sheriff’s Office main line at (251) 574-2423
- ✓ Confirm whether money orders are accepted anywhere for inmate trust deposits (and whether the Money Clerks window will take them)
- ✓ Ask what deposit methods are accepted right now for inmate trust accounts
- ✓ Verify whether any dollar limits apply (including the posted $50.00 money order limit)
Mobile Metro Jail handles visitation online through GettingOut (and the GTL visitation site). You register and schedule visits there - the jail requires you to book your own appointment. Even if deposits are your main concern, knowing which system the jail uses for family services can help you find the right help desk and check for account options.
- Check the GettingOut/GTL pages you’re already using - Since visits are scheduled through GettingOut/GTL, look for any deposit/account options available in that same system.
- Call GettingOut/Telmate Customer Care - Use 1-866-516-0115 for help with scheduling and support (and to get pointed to the correct place for account-related options).
- Confirm with the facility if anything is unclear - If you’re still not sure what Mobile Metro Jail will accept for inmate trust deposits, verify directly before you send money or make a trip.
Reminder: Before depositing, call (251) 574-2423 to confirm current accepted methods and any limits. Policies change, and this one has tripped up plenty of people who assumed money orders would still work.
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