Send Commissary at Mobile Metro Jail, AL.

How to deposit funds, commissary, and payment options

Overview

As of Sept. 1, 2023, Mobile Metro Jail's Money Clerks no longer accept money orders for inmate trust account deposits. The jail's site does still show a separate notice reading "MONEY ORDER LIMIT IS $50.00," so the guidance is conflicting. The jail directs families to deposit funds through the InmateCanteen option on its website instead. Online and kiosk deposits are handled by a third-party vendor, so you may need to create an account and pay service fees. Processing times and available payment methods vary by channel. If a deposit fails or a vendor page doesn't work, the jail's guidance is to contact vendor support at ICCSupport@TKC32M.com or use the vendor chat. Inmates can also use kiosks and housing-area tablets to order commissary and send single requests (not inmate-to-inmate messages).

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Quick Facts

  • Money Clerks no longer accept money orders for deposit into inmate trust accounts effective Sept 1, 2023.
  • The facility website also displays a separate notice stating a “MONEY ORDER LIMIT IS $50.00.”
  • The jail provides a link to InmateCanteen for depositing money into inmate accounts.
  • For problems with InmateCanteen deposits, families should email ICCSupport@TKC32M.com or use the vendor’s chat rather than contacting the facility.
  • Kiosks and housing-area tablets let inmates order commissary and send one request per message; the system is not for inmate-to-inmate messaging.

Send Commissary Guides

Common Questions

Can I send a money order to Mobile Metro Jail for an inmate?

Mobile Metro's Money Clerks stopped accepting money orders for inmate trust accounts as of Sept. 1, 2023. The site also shows a separate "MONEY ORDER LIMIT IS $50.00" notice, so the guidance is conflicting. Your best bet is to use the InmateCanteen deposit option instead.

How do I add money to an inmate’s account at Mobile Metro Jail?

Use the InmateCanteen option linked from the jail's website. The vendor may require you to create an account and could charge service fees. Deposit methods and processing speed vary by channel.

Who should I contact if a deposit through InmateCanteen fails or is missing?

Contact the vendor, not the jail. Email ICCSupport@TKC32M.com or use the vendor site chat for help with failed or missing InmateCanteen deposits.

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