How to visit, scheduling, dress code, and visitor requirements
Start by registering to visit. Call 866-516-0115, or stop by the Metro Jail lobby at 450 St. Emmanuel Street Monday–Friday during posted hours. You should get a confirmation email—if it doesn't arrive, call 866-516-0115 for help. Visits must be scheduled at least 1 day and no more than 7 days ahead. Sign in 15 minutes before your scheduled time for both onsite and remote visits. Once registered, you can choose onsite or remote video visits. Onsite video visits at Metro Jail are free. Only approved visitors on an inmate's list may attend, with a limit of four visitors per inmate. All personal video visits are monitored and recorded.
Search for a loved one and send messages and photos in minutes.
First-time video visits go smoother when you follow a few strict rules up front. Run through these five checks to make sure your Mobile Metro Jail video visit actually happens when the time comes.
Video visits at Mobile County Metro Jail run through GettingOut/Telmate. Once you're registered and know the booking window, it's just a matter of picking an available slot and confirming.
Visiting someone at Mobile Metro Jail gets a lot easier once you know the timing rules. Here's how scheduling works through GettingOut—and what that 1–7 day booking window and 15-minute sign-in requirement actually mean for your visit.
Scheduling a video visit at Mobile County Metro Jail is straightforward once you know where to register and how far ahead you can book. Here's how to get registered, pick between onsite and remote visits, and lock in a time slot.
Scheduling a video visit at Mobile County Metro Jail is straightforward once you know where to register, how far ahead you can book, and when to sign in.
Setting up a video visit at Mobile Metro Jail is straightforward once you know your options. Here's how to register, the difference between onsite and remote visits, and the scheduling rules you need to follow.
Your first visit can feel overwhelming—especially when you're trying to follow the rules and avoid wasting a trip. Here's what you need to know about Mobile Metro Jail's visitor approval process, plus the mistakes that get visits shut down fast.
If you've heard Metro Jail offers
Call 866-516-0115 to register, or visit the Metro Jail lobby at 450 St. Emmanuel Street Monday–Friday during posted hours. You should receive a confirmation email—if it doesn't arrive, call 866-516-0115.
Visits must be scheduled at least 1 day and no more than 7 days in advance. Plan to sign in 15 minutes before your scheduled start time for both onsite and remote visits.
Yes—personal video visits are monitored and recorded. Only approved visitors on the inmate’s visitation list can visit, with no more than four visitors per inmate, and you can choose onsite or remote video after registering (onsite video visits are free).
Trying to add money to someone's account at Mobile Metro Jail? The jail's website sends mixed signals. Here's what the current policy actually says, why some older text is still floating around, and how to make sure your payment goes through without delays or rejection.
Mobile Metro Jail has strict rules about personal mail—only metered postcards are accepted. Get the format and addressing right, and your mail should go through without issues.
Mobile County Metro Jail has strict mail rules: non-privileged mail must be sent on a metered postcard. Here's how to format yours so it actually gets delivered.
