How to File a Complaint About Staff at Monmouth County Jail

Monmouth County Corrections accepts complaints about officer or employee misconduct from anyone, at any time. You don't have to be incarcerated to speak up. You can report what you witnessed, experienced, or learned - even if you're calling or writing from outside the facility.

You have the right to file a complaint without being turned away because of who you are. Monmouth County Corrections accepts complaints regardless of your background or status.

• ✓ Age
• ✓ Race
• ✓ Ethnicity
• ✓ Religion
• ✓ Gender
• ✓ Sexual orientation
• ✓ Disability
• ✓ Immigration status

Once you file, your complaint gets investigated. The goal is to look into what happened and reach a finding based on the available information - not to dismiss concerns.

Want to hear back? Say so when you file, and include a way to reach you. Monmouth County Corrections will keep you updated on the investigation's progress and final outcome if you request it and provide contact information.

Practical Tips

• ✓ Date and time of the incident (or the closest estimate you can give)
• ✓ Exact location (housing unit, intake area, visiting area, medical, etc.)
• ✓ Staff member names, badge numbers, or clear physical descriptions if you don’t know names
• ✓ Names and contact info for any witnesses (if you have it)
• ✓ A short, factual description of what happened, in the order it happened
• ✓ Any supporting materials you already have (letters, screenshots, call notes, photos of injuries, medical paperwork)

1. Find the official complaint instructions - Use Monmouth County’s official complaint information or contact the facility to ask where and how complaints should be submitted.
2. Decide whether to include your contact information - If you want updates on the investigation’s status and outcome, provide a phone number, email, or mailing address.
3. Write it like a timeline - Start with when and where it happened, then describe what was said or done, and end with what happened afterward.
4. Keep copies of everything - Save a copy of what you submit and write down the date you sent it (and who you spoke with, if you called or delivered it in person).