How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Monroe County Correctional.

Sending Photos and Postcards

A great way to send love and support to a loved one at Monroe County Correctional is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Monroe County Correctional.

Frequently asked questions about Monroe County Correctional

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Monroe County Correctional.

2. How much does it cost to send a message to Monroe County Correctional?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Monroe County Correctional?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Monroe County Correctional. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Monroe County Correctional. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Monroe County Correctional?

   Mailing address:

   Monroe County Correctional
   4250 Manor Dr
   Stroudsburg, PA 18360
   Phone: (570) 992-3232

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Monroe County Correctional?

   Visiting hours at Monroe County Correctional vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (570) 992-3232 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Monroe County Correctional?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Monroe County Correctional for their specific mail policies.

7. How do I send money to an inmate at Monroe County Correctional?

   You can send money to an inmate at Monroe County Correctional through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Monroe County Correctional?

   Many facilities now offer video visitation as an alternative to in-person visits. At Monroe County Correctional, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Monroe County Correctional?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Monroe County Correctional for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Monroe County Correctional, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication with family and loved ones serves as a cornerstone of support for individuals housed at Monroe County Correctional Facility in Stroudsburg, Pennsylvania. The facility operates a digital mail system through Securus Digital Mail Center, allowing inmates to maintain important connections while ensuring security protocols are met. Personal correspondence must be properly addressed and include return information, while legal mail and publications from verified publishers follow specific routing procedures to the facility's Manor Drive location.

Beyond mail services, Monroe County Correctional Facility may offer various educational and vocational programs designed to support rehabilitation and successful reintegration. These programs typically include basic education classes, GED preparation, and life skills training to help individuals develop practical abilities for their eventual return to the community. The facility often provides substance abuse counseling and mental health services, recognizing that addressing underlying issues is essential for reducing recidivism and promoting positive outcomes.

Additional support services at the facility may include religious programming, recreational activities, and work opportunities within the institution. Library services and legal research access are commonly available to help inmates with their cases and personal development. The facility typically maintains connections with community organizations and may offer pre-release planning services to help individuals prepare for their transition back into society, including assistance with housing, employment, and continuing education opportunities.

Daily Life & Visitation

Communication with family and friends forms a vital connection for individuals housed at Monroe County Correctional Facility in Stroudsburg, Pennsylvania. The facility utilizes a digital mail processing system through Securus, requiring all personal correspondence to be sent to a Tampa, Florida processing center before being delivered to inmates. This system, implemented in July 2020, helps maintain security while ensuring residents can stay connected with their support networks outside the facility walls.

The mail policy reflects the facility's structured approach to daily operations, where security protocols balance with maintaining essential family connections. Legal correspondence follows different procedures, allowing direct delivery to the facility's Manor Drive location, while publications must come directly from publishers or distributors. Money orders may be sent to support inmates' commissary needs, though they require clear identification and cannot include accompanying letters. These communication channels typically complement other contact methods that may include scheduled phone calls and video visitation opportunities.

Daily routines at the facility likely follow standard correctional practices common throughout Pennsylvania, with structured meal times, recreation periods, and programming opportunities designed to maintain order and provide constructive activities. The facility's location in Stroudsburg may offer inmates views of the Pocono Mountains region, and programming often includes educational opportunities, work assignments, and preparation for reintegration into the community. While specific details about daily schedules vary, most county facilities maintain consistent wake-up times, meal service, and lights-out procedures to provide structure and security for both residents and staff.