What You Can't Send to Monroe County Jail (Packages, Bulk Mail, and Outside Commissary)
Sending mail or support items to someone at Monroe County Jail gets confusing fast. Different rules apply to packages, bulk mail, and commissary - and getting it wrong means wasted money on postage or orders that never arrive. Here's what will be denied or sent back.
Monroe County Jail does not accept parcel packages for inmates. If you try to send a package, it will be rejected and returned to the sender.
Note: Since May 18, 2022, personal mail sent directly to Monroe County Jail is returned to sender. Parcels are also rejected. If you mail personal items to the jail itself, expect them back.
Sending personal mail through JailATM? Don't send it as a bulk mailing. Monroe County Jail doesn't permit bulk mailings via JailATM.com - they'll be denied.
- ✓ Bulk or mass mailings (the same piece sent out to many people)
- ✓ Promotional/advertising-style mailers
- ✓ Large batches of mail sent at once as a “mailing campaign”
- ✓ Subscription-style shipments sent as bulk mail
Don't try to work around the jail's commissary system by sending snacks, hygiene items, or other goods from another company. Monroe County Detention Center is clear on this: no commissary items from any outside source will be accepted into housing. Period.
The consequence is straightforward: send the wrong thing, and it doesn't get delivered. Parcel packages are rejected and returned. Personal mail sent directly to Monroe County Jail is also returned to sender (effective May 18, 2022). That means delays, missed deadlines, and paying twice if you have to resend the correct way.
Commissary has its own timing issue. If an inmate placed a commissary order but gets released before receiving it, they (or a designated family member) have five (5) days to pick it up. After that, the order is destroyed. And even if you're trying to help by buying items elsewhere, outside commissary items still won't make it into housing.
- ✓ Don’t send parcel packages to an inmate - packages are rejected and returned to sender.
- ✓ Don’t send bulk mailings through JailATM - bulk mail is denied.
- ✓ Don’t send commissary goods from outside sources - outside commissary items are not accepted into housing for any reason.
Tip: Returned mail slows everything down - double-check where personal mail should go before sending. And if there's an unreceived commissary order after a release, remember: the pickup window is only five days.
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