Send Photos & Mail at Montana State Prison, Deer Lodge, MT

How to send messages, photos, and packages

Overview

Montana State Prison offers communication through inmate tablets, telephone, and video services. Each inmate gets one free phone call per week; additional calls cost 6 cents per minute. Tablet messaging, media, and extra communication time may carry per-message or per-minute charges. Tablet communication is inmate-initiated—your loved one must send an email invitation first, and you create a GettingOut account only after receiving that invite. GettingOut support can help if you run into issues. Tablet access can be shut off at any time for security reasons without notice, and the facility asks families not to call about tablet availability. Phone and tablet calls may be monitored and recorded. Video visits are also inmate-initiated at docking stations (online scheduling is no longer available), with one free 10-minute video visit per week.

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Quick Facts

  • Each inmate receives one free phone call per week.
  • Additional phone calls are charged at 6 cents per minute.
  • Tablets provide messaging, phone calls, and video but messaging and media incur per-message or per-minute fees.
  • Inmate-initiated tablet communications require a GettingOut email invitation; recipients create a GettingOut account only after receiving the invitation.
  • Tablet access can be turned off at any time for security reasons, and families should not call the facility about tablet availability.

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Common Questions

How much do phone calls from Montana State Prison cost?

Each inmate is allotted one free phone call per week. After that, phone calls cost 6 cents per minute.

Do I need an account to receive messages or video invitations from an inmate?

Yes. The inmate has to start tablet communication by sending you an email invitation, and you create a GettingOut account after you receive it. GettingOut support is available if you run into issues.

What should I do if tablet or video services are unavailable?

Tablet services can be shut off at any time for security reasons without notice, and families shouldn’t call the facility about tablet availability. Video visits must be initiated by the inmate at docking stations (online scheduling is no longer available), and each inmate gets one free 10-minute video visit per week.

Why is my letter to Montana State Prison scanned instead of delivered as paper?

Montana State Prison routes personal mail through an off-site scanning service. Approved letters are scanned, and the images are delivered digitally to inmates’ tablets rather than as original paper mail.

How should I address an envelope when sending mail to someone at Montana State Prison?

Write the inmate’s full name and facility ID on the envelope to help with routing. Put your full name and return address in the top-left corner; if it’s not properly addressed, the mail will be returned to you.

Who do I contact about a problem with mail to Montana State Prison?

Use the mailroom contact emails provided for Montana State Prison to report delivery problems or ask questions about mail processing. Include details like the sender name, the date you mailed it, and any tracking information you have.

Other Guides for Montana State Prison, Deer Lodge, MT

How to Send Money to an Inmate at Montana State Prison (Online vs Mail)

Need to add money to someone's trust account at Montana State Prison? You've got two options: deposit online through the OKTA-based Inmate Trust Account Deposit service, or mail a cashier's check or U.S. Postal Service money order. Getting the names and numbers exactly right is what keeps your deposit from getting delayed or bounced back.

How to Set Up Video Visits at Montana State Prison (and What to Do When They're Unavailable)

Video visits at Montana State Prison run through the tablet issued to your loved one. The same tablet handles messaging, phone calls, and video visitation—but to start a live video visit, the inmate needs to connect their tablet to a docking station in their unit. One thing to know upfront: online scheduling for video visits is no longer available. You won't be picking a time slot from the outside. Each inmate does get one free 10-minute video visit every week, which helps when you're planning around budgets and timing.

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