How to Send Personal Mail to Someone at Montana State Prison (Deer Lodge)
Sending a letter to someone at Montana State Prison is simple once you know the right address. The key thing: personal mail doesn't go directly to the prison.
How to send messages, photos, and packages
Montana State Prison offers communication through inmate tablets, telephone, and video services. Each inmate gets one free phone call per week; additional calls cost 6 cents per minute. Tablet messaging, media, and extra communication time may carry per-message or per-minute charges. Tablet communication is inmate-initiated—your loved one must send an email invitation first, and you create a GettingOut account only after receiving that invite. GettingOut support can help if you run into issues. Tablet access can be shut off at any time for security reasons without notice, and the facility asks families not to call about tablet availability. Phone and tablet calls may be monitored and recorded. Video visits are also inmate-initiated at docking stations (online scheduling is no longer available), with one free 10-minute video visit per week.
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Sending a letter to someone at Montana State Prison is simple once you know the right address. The key thing: personal mail doesn't go directly to the prison.
Wondering why Montana State Prison mail goes to Phoenix, Maryland? MSP uses an off-site scanning system, so where you send your letter—and how you address it—makes all the difference.
Mailing money to someone at Montana State Prison is straightforward—but small formatting mistakes can get your deposit returned. Follow the address and payment rules below to make sure it goes through without delay.
Montana State Prison uses a two-address system that catches people off guard. Personal mail goes to an off-site scanning center, where it's digitized and delivered electronically. Send a personal letter directly to Deer Lodge? It's coming right back to you.
Each inmate is allotted one free phone call per week. After that, phone calls cost 6 cents per minute.
Yes. The inmate has to start tablet communication by sending you an email invitation, and you create a GettingOut account after you receive it. GettingOut support is available if you run into issues.
Tablet services can be shut off at any time for security reasons without notice, and families shouldn’t call the facility about tablet availability. Video visits must be initiated by the inmate at docking stations (online scheduling is no longer available), and each inmate gets one free 10-minute video visit per week.
Montana State Prison routes personal mail through an off-site scanning service. Approved letters are scanned, and the images are delivered digitally to inmates’ tablets rather than as original paper mail.
Write the inmate’s full name and facility ID on the envelope to help with routing. Put your full name and return address in the top-left corner; if it’s not properly addressed, the mail will be returned to you.
Use the mailroom contact emails provided for Montana State Prison to report delivery problems or ask questions about mail processing. Include details like the sender name, the date you mailed it, and any tracking information you have.
Getting approved to visit Montana State Prison starts online — but here's what catches people off guard: you need to set up an Okta account before you can even touch the visitation application. Once you're in the system, the big thing to plan around is the review timeline and avoiding delays.
Need to add money to someone's trust account at Montana State Prison? You've got two options: deposit online through the OKTA-based Inmate Trust Account Deposit service, or mail a cashier's check or U.S. Postal Service money order. Getting the names and numbers exactly right is what keeps your deposit from getting delayed or bounced back.
Video visits at Montana State Prison run through the tablet issued to your loved one. The same tablet handles messaging, phone calls, and video visitation—but to start a live video visit, the inmate needs to connect their tablet to a docking station in their unit. One thing to know upfront: online scheduling for video visits is no longer available. You won't be picking a time slot from the outside. Each inmate does get one free 10-minute video visit every week, which helps when you're planning around budgets and timing.