How to visit, scheduling, dress code, and visitor requirements
Visiting Montana State Prison starts online: create an Okta account, complete the Visitation Application, and wait for approval—which can take up to 90 days. If your phone number, address, or other details change after approval, submit the Visitor Information Update Form before your next visit. SAU D Block in-person visits happen on Fridays and must be scheduled with the Visitation Office at least two weeks ahead. Each incarcerated person gets one visit per week. Visitor limits depend on housing: high side allows up to five visitors, low side up to three, with low-side schedules rotating every four weeks. Physical contact is limited to a brief closed-mouth kiss and an appropriate embrace at the start and end of your visit. Handholding is allowed as long as it's in full view of staff. Arrive early with a photo ID—minors typically need a parent or legal guardian present.
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Getting approved to visit Montana State Prison starts online — but here's what catches people off guard: you need to set up an Okta account before you can even touch the visitation application. Once you're in the system, the big thing to plan around is the review timeline and avoiding delays.
Video visits at Montana State Prison run through the tablet issued to your loved one. The same tablet handles messaging, phone calls, and video visitation—but to start a live video visit, the inmate needs to connect their tablet to a docking station in their unit. One thing to know upfront: online scheduling for video visits is no longer available. You won't be picking a time slot from the outside. Each inmate does get one free 10-minute video visit every week, which helps when you're planning around budgets and timing.
Video visits at Montana State Prison work differently than most facilities. You don't schedule online, and you shouldn't create an account until your loved one invites you first. Here's the exact sequence to get connected without unnecessary back-and-forth.
- Leave handbags and backpacks in a secured (locked) vehicle — they aren’t allowed in the facility. - Leave prescription and non-prescription medication in a secured (locked) vehicle unless you have an exemption from the Warden. - Do not use or possess tobacco anywhere on Montana Department of Corrections property. - Lock and secure your vehicle while you’re inside visiting. - Keep physical contact to a brief (about five seconds) closed-mouth kiss and an appropriate embrace at the beginning and end of the visit only. - Handholding is allowed as long as it’s in full view of visiting officers/staff.
Create an Okta account and complete the online Visitation Application to request approval. Reviews can take up to 90 days; if your details change after approval, file a Visitor Information Update Form before you visit.
SAU D Block visits are held on Fridays. You must schedule with the Visitation Office at least two weeks in advance.
You may give a brief closed-mouth facial kiss and an appropriate embrace only at the beginning and end of the visit. Handholding is allowed in full view of staff; other sexualized contact, fondling, massaging, caressing, rubbing, interlocking legs, or reclining knees against the other person is prohibited.
Need to add money to someone's trust account at Montana State Prison? You've got two options: deposit online through the OKTA-based Inmate Trust Account Deposit service, or mail a cashier's check or U.S. Postal Service money order. Getting the names and numbers exactly right is what keeps your deposit from getting delayed or bounced back.
Sending a letter to someone at Montana State Prison is simple once you know the right address. The key thing: personal mail doesn't go directly to the prison.
Wondering why Montana State Prison mail goes to Phoenix, Maryland? MSP uses an off-site scanning system, so where you send your letter—and how you address it—makes all the difference.
