How to deposit funds, commissary, and payment options
Monterey County Jail accepts inmate account deposits through lobby kiosks, the commissary vendor site (web.connectnetwork.com), telephone deposits, and mailed payments processed by Smart Communications. Most electronic payments carry fees: online, kiosk, and automated operator deposits include a $3 processing fee, while live-operator phone deposits cost $5.95. Mailed deposits have no processing fee. Funding a SmartInmate account? There's a $5 minimum plus a $1.50 processing fee per deposit. Mailing addresses depend on payment type: send deposits to the Smart Communications Deposit Center (P.O. Box 1848, Pinellas Park, FL 33780) and money orders/cashier's checks for inmate accounts to Smart Communications - Monterey County Jail (P.O. Box 9199, Seminole, FL 33775-9199). Contact Smart Communications customer care if you need help, and allow time for electronic deposits to post.
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Trying to add money to someone's commissary account at Monterey County Jail? The method you pick makes a real difference in fees. Here's a breakdown of all five approved deposit options, what each one costs, and how to dodge the most common fee traps.
You can deposit money using the jail lobby kiosk or the approved commissary website at web.connectnetwork.com. You can also make phone deposits through the vendor or mail a payment that’s processed by Smart Communications.
Online, kiosk, and automated operator deposits have a $3 processing fee. Live-operator phone deposits cost $5.95, and SmartInmate deposits require a $5 minimum plus a $1.50 processing fee per deposit; mailed deposits do not have a processing fee.
Mail money orders and cashier’s checks for inmate accounts to: Smart Communications - Monterey County Jail, P.O. Box 9199, Seminole, FL 33775-9199. Some mailed deposit types go to Smart Communications Deposit Center at P.O. Box 1848, Pinellas Park, FL 33780, so follow the vendor’s instructions for your payment type.
If you have a felony conviction or you're on parole, you can't just show up at Monterey County Jail and expect to get in. You'll need written approval first—and you'll need to bring proof.
Need to report a Monterey County Sheriff's deputy? You can file a citizen complaint several ways, and it'll be routed to the right place for review.
Monterey County Jail changed how it handles personal mail starting December 4, 2024. The address you use—and the booking number you include—determines whether your letter or money order actually reaches the right person.
