How to send messages, photos, and packages
Staying in touch with someone at Monterey County Jail means phone calls, remote video visits, or approved messaging services—depending on what you register for and fund. Phone calls run $0.05 per minute for Local, IntraState, IntraLATA, InterState, InterLATA, and International calls. For remote video visits, the jail uses SmartInmate. Register at www.smartinmate.com or call SmartInmate Customer Care at 727-349-1561. Create your account and add prepaid funds before trying to schedule a visit. During statewide provider transitions, some facilities may stay on an older platform—confirm which service the jail currently supports before registering.
Search for a loved one and send messages and photos in minutes.
Monterey County Jail changed how it handles personal mail starting December 4, 2024. The address you use—and the booking number you include—determines whether your letter or money order actually reaches the right person.
Phone calls from Monterey County Jail are billed at $0.05 per minute for Local, IntraState, IntraLATA, InterState, InterLATA, and International calls.
Monterey County Jail uses SmartInmate for remote video visits. Go to www.smartinmate.com or call Customer Care at 727-349-1561 to create an account and deposit funds, and make sure prepaid funds are added before you try to schedule.
SmartInmate is the vendor listed for remote video visitation at Monterey County Jail. During statewide transitions, some facilities may remain on an older platform, so confirm which service the jail currently supports before registering.
Effective 12/4/2024, send personal letters to Smart Communications - Monterey County Jail, P.O. Box 9199, Seminole, FL 33775-919... Put the incarcerated person’s full booked name and booking number on every piece of mail. Regular mail is scanned and shown to the inmate on in-jail kiosks.
Yes. Mail books and magazines to 1410 Natividad Rd, Salinas, CA 93906, and include the inmate’s name and booking number. Make sure you follow any publisher/content rules, since some types of shipments may be handled differently.
Regular incoming mail is scanned into Smart Communications, and inmates view scanned copies on kiosks. Mail is also inspected as part of standard intake procedures, while legal mail often has special handling under facility rules.
Trying to add money to someone's commissary account at Monterey County Jail? The method you pick makes a real difference in fees. Here's a breakdown of all five approved deposit options, what each one costs, and how to dodge the most common fee traps.
If you have a felony conviction or you're on parole, you can't just show up at Monterey County Jail and expect to get in. You'll need written approval first—and you'll need to bring proof.
Need to report a Monterey County Sheriff's deputy? You can file a citizen complaint several ways, and it'll be routed to the right place for review.
