Send Photos & Mail at Montford Unit, TX

How to send messages, photos, and packages

Overview

Montford Unit uses Securus for remote video visits. Each session runs 60 minutes and costs $10.00. Inmates are limited to one remote video visit per month. To receive phone calls from someone at Montford, register your telephone number online—you'll need the inmate's TDCJ ID number to complete registration. Having issues with ITS vendor services (phone, e-messaging, tablets, or Securus)? Mail complaints to the Inmate Technology Services Contract Manager or email offenderphones@tdcj.texas.gov. Texas facilities typically offer these services through the Inmate Technology program and third-party vendors, though scheduling, payments, and available options can vary by unit.

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Quick Facts

  • Securus remote video visits at Montford Unit last 60 minutes.
  • A remote video visit at Montford costs $10.00.
  • Inmates at Montford are limited to one remote video visit per month.
  • To receive inmate calls you must register your telephone number online and provide the inmate's TDCJ ID number.
  • TDCJ implemented a digital mail platform effective September 6, 2023.

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Common Questions

How long are remote video visits at Montford Unit and how much do they cost?

Remote video visits at Montford Unit are 60 minutes long and cost $10.00 per session. Inmates are limited to one remote video visit per month.

How do I register to receive phone calls from an inmate at Montford Unit?

Register your telephone number online through the state’s vendor registration system. You’ll need the inmate’s TDCJ ID number to complete registration.

Where can I send complaints about phone, e-messaging, tablet, or Securus services for Montford Unit?

Mail complaints to the Inmate Technology Services Contract Manager. You can also email complaints to offenderphones@tdcj.texas.gov.

Where should I send personal mail for an inmate at Montford Unit?

Send personal mail to the TDCJ Digital Processing Center, PO Box 660400, Dallas, TX 75266-0400. Put the inmate’s full name and TDCJ number on the envelope so it can be routed and scanned for delivery to the inmate’s tablet.

Will my letter be scanned and delivered to the inmate’s tablet at Montford Unit?

Yes. Under TDCJ’s digital mail platform (effective September 6, 2023), most personal mail is scanned and uploaded to the inmate’s tablet. Some categories of mail are exceptions and follow other procedures.

Is legal or privileged mail scanned into the digital system?

Generally no—legal and other privileged correspondence follows a separate legal-mail process and isn’t handled the same way as routine scanned personal mail. It’s typically inspected for contraband under special procedures rather than processed through the central scanner.

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