How to send messages, photos, and packages
Montford Unit uses Securus for remote video visits. Each session runs 60 minutes and costs $10.00. Inmates are limited to one remote video visit per month. To receive phone calls from someone at Montford, register your telephone number online—you'll need the inmate's TDCJ ID number to complete registration. Having issues with ITS vendor services (phone, e-messaging, tablets, or Securus)? Mail complaints to the Inmate Technology Services Contract Manager or email offenderphones@tdcj.texas.gov. Texas facilities typically offer these services through the Inmate Technology program and third-party vendors, though scheduling, payments, and available options can vary by unit.
Search for a loved one and send messages and photos in minutes.
Sending a personal letter or photos to someone at the Montford Unit? Here's the key detail: mail it to TDCJ's Digital Processing Center in Dallas — not to the unit itself.
Remote video visits at Montford Unit are 60 minutes long and cost $10.00 per session. Inmates are limited to one remote video visit per month.
Register your telephone number online through the state’s vendor registration system. You’ll need the inmate’s TDCJ ID number to complete registration.
Mail complaints to the Inmate Technology Services Contract Manager. You can also email complaints to offenderphones@tdcj.texas.gov.
Send personal mail to the TDCJ Digital Processing Center, PO Box 660400, Dallas, TX 75266-0400. Put the inmate’s full name and TDCJ number on the envelope so it can be routed and scanned for delivery to the inmate’s tablet.
Yes. Under TDCJ’s digital mail platform (effective September 6, 2023), most personal mail is scanned and uploaded to the inmate’s tablet. Some categories of mail are exceptions and follow other procedures.
Generally no—legal and other privileged correspondence follows a separate legal-mail process and isn’t handled the same way as routine scanned personal mail. It’s typically inspected for contraband under special procedures rather than processed through the central scanner.
A few quick confirmations can save you a long drive and a missed visit. Run through this checklist before you leave home to make sure you're cleared to visit and nothing has changed at Montford Unit.
Want to put money on someone's account at Montford Unit? There's one rule that catches people off guard: you have to be an approved sender first. Here's what that means and how to avoid a rejected deposit.
The TDCJ Online Visitation Scheduler isn’t available everywhere. Use of the system is restricted to residents of the United States, Canada, and Mexico.
