How to send messages, photos, and packages
Montgomery Pretrial Detention Facility does not offer in-person visitation. All communication happens through remote video visits only. The person inside the facility initiates the call, and you'll need a GettingOut account to receive it. Before connecting, create your account and complete the ID upload and verification process. Remote video visits cost $0.25 per minute, so plan your time accordingly. Other communication options common in Florida facilities (phone calls, email, messaging, or tablet services) vary by facility and vendor. Check the facility's official information and the vendor's site for current details.
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Sending personal mail to someone at Montgomery Pretrial? Here's the key change: as of October 1, 2024, personal letters now go to a centralized processing center in Phoenix, Maryland—not the facility itself.
If you send letters to someone at Montgomery Pretrial, the mailing address changes on October 1, 2024. Most personal USPS mail now goes through a Jacksonville Sheriff's Office processing center. Legal mail and a few other items still go directly to the facility.
You can't schedule a visit the way you would for an in-person visit. The person in custody initiates the video call through GettingOut. You must have a GettingOut account with ID upload and verification completed to receive it.
No. Montgomery Pretrial Detention Facility allows video visitation only and does not offer in-person visits.
Remote video visits cost $0.25 per minute.
Planning a video visit with someone at Montgomery Pretrial Detention Facility? Your first step is setting up a GettingOut account and getting it approved—that's how you'll receive their call and schedule time together.
Your first video visit goes smoother when you know the rules upfront. The checklists below cover scheduling, dress code, and the violations that get visits cut off.
This facility doesn't offer in-person visits — everything happens by video. But here's the good news: you can do a free video visit at the onsite Video Visitation Center at 500 E. Adams Street, instead of paying for a remote session from home.
