How to Schedule a Visit and What to Expect at Montgomery County Jail (24‑hour rule, visitor limits, masks, quarantine)
Visiting someone at Montgomery County Jail takes some planning. The 24-hour scheduling rule, appointment-only entry, and quarantine-related restrictions are the things most likely to catch you off guard.
You must schedule your visit online through the jail's visitation portal at least 24 hours ahead. Planning to go tomorrow? Check the calendar today - last-minute bookings won't work here.
Walk-ins aren't allowed. Every visit requires a confirmed appointment. Even if you show up early and offer to wait, staff will turn you away without one.
Each inmate gets one visitation opportunity per Visitation Period. If multiple family members want to visit the same person, coordinate beforehand - you don't want to waste that slot on a scheduling mix-up.
Only two visitors per visit. If more people want to come, decide ahead of time who's going this round. Pick the two who can reliably make the appointment and most need the face time.
Quarantine status can block a visit even when you've done everything right. If the person you're visiting hasn't been cleared for General Population, they can't have visitors. No available slots or a blocked visit? Check quarantine status first.
Masks: Wearing a mask inside the Visitation Area is optional for both visitors and inmates.
Capacity: The visitation areas may be limited to 30% capacity to support social distancing, which can reduce the number of appointments available.
Website down? The jail's mobile apps (available on the Apple App Store and Google Play Store) let you access services when the site isn't loading. It's often the fastest workaround.
The 24-hour rule still applies even if the portal goes down. Once service is restored, grab the next available appointment that meets that window.
Practical Checklist and Previsit Tips
- ✓ A valid government-issued photo ID
- ✓ Your appointment details (write them down or save a screenshot so you can pull them up quickly)
- ✓ A plan for who the two visitors will be (since each visit is limited to two)
- ✓ Extra time in your schedule (appointment-only means late arrivals can derail the visit)
- ✓ A backup plan if you can’t book (check the jail’s mobile apps if the roster/website is down)
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