Understanding phone calls from Montgomery County Jail: types, time limits, and how to block unwanted calls
Here's the key thing: Montgomery County Jail won't forward incoming calls to inmates or take messages for them. You can't call the jail and ask to be connected. All phone contact has to happen through the calling options available to the person in custody.
- ✓ Collect calls
- ✓ Prepaid Collect calls
- ✓ Prepaid Calling Card calls
Calls from Montgomery County Jail cut off at 20 minutes. The system terminates the call automatically, so cover the important stuff early. You may need to reconnect for longer conversations.
- Call Pay Tel - Dial 1-800-729-8355.
- Use the automated prompts - Follow the voice prompts to block your phone number from receiving Collect, Prepaid Collect, or Prepaid Calling Card calls from an inmate at this facility.
Reminder: Blocking through Pay Tel is meant for stopping Collect/Prepaid-type calls from inmates at Montgomery County Jail. If you don’t want calls from this facility, use the Pay Tel prompts to block your number.
Not sure what you're being charged for, or why calls keep coming? Ask your loved one which call type they're using - the jail phones only allow certain options. If you want the calls to stop, contact Pay Tel at 1-800-729-8355 and follow the voice prompts to block your number.
- ✓ Ask which call type they’re using (Collect, Prepaid Collect, or Prepaid Calling Card)
- ✓ Keep calls focused, since they’re cut off at 20 minutes
- ✓ If you want the calls to stop, contact Pay Tel at 1-800-729-8355 and follow the voice prompts to block your number
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