Phone & Messaging

How to Contact an Inmate at Moore County Detention, NC (NC)

Getting in touch with someone in jail depends on the facility's phone and messaging provider. Here's how to handle the most common setup issue so you don't miss calls, video visits, or messages.

2 min read Based on general NC policies

If Moore County Detention uses a system serviced by NCIC, you won't be able to receive calls, video visits, or messages until you add funds to your NCIC phone account. Missed a call or got an NCIC notification? That usually means the account isn't funded yet or setup isn't complete.

One local office that shows up in related contact lists is the Moore County Register of Deeds (vital records). This isn't the detention center, but if you need birth, marriage, or death record help while handling someone's case, their office is at 26 Courthouse Square, Carthage, NC. Phone: 910-947-6370 (select option 1).

Steps to Follow

  • Confirm the detention center’s communications provider (phone, video, and messaging) before you expect to receive anything.
  • If the facility is serviced by NCIC, set up your NCIC phone account and add funds so calls, video visits, and messages can come through.
  • For vital records questions (not inmate calling), contact the Moore County Register of Deeds at 26 Courthouse Square, Carthage, NC, 910-947-6370 (select option 1).

Before putting money on any account, verify that Moore County Detention actually uses an NCIC-serviced system for phone calls, video visits, and messages. Call the jail and ask which provider they use, whether you need to be on an approved list to receive calls or video, and whether there are account setup steps required before funding will work (like who can add funds and what payment methods are accepted).

Planning to contact the Moore County Register of Deeds? Confirm you're reaching the Vital Records area and double-check hours before you go. The commonly listed office details: 26 Courthouse Square, Carthage, NC, and 910-947-6370 (select option 1).

Note: Vendor setups and office details can change. Confirm the detention center's communications provider (including whether it's NCIC) and any contact information directly before relying on it.

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