How Phone and Video Communication Works for People at Morehouse Parish (Collect Calls, Approved Numbers, Securus & Video)
Staying in touch with someone at Morehouse Parish means navigating Louisiana's collect-call system and the facility's approved-number rules. Once you understand how the phone list, call limits, and Securus services work together, planning calls and video time gets much simpler.
At Louisiana facilities, phone calls are outgoing only and placed as collect calls. Your loved one can't receive incoming calls. When they call you, you'll be prompted to accept or refuse the charges before the call connects.
Calls only go through to numbers on an approved "master list." Under Department Regulation B-08-001, each incarcerated person can have up to 20 approved phone numbers for family, friends, and legal contacts. If your number isn't on that list, the call won't connect. Not getting calls? Check first whether your number has been added and approved.
Even with everything set up correctly, calls are time-limited. Louisiana facilities typically cap calls at 15 minutes, so be ready to answer and cover the important stuff early.
Securus Technologies handles phone service for Louisiana prisons. For billing issues, trouble receiving calls, unwanted calls, or to request a block on future calls, contact Securus Customer Service at 1-800-844-6591.
If you need to reach the facility directly for general questions, you can call Morehouse Parish Jail at (318) 281-9336. The annex phone number is (318) 281-1625.
Securus also offers video visits through Securus Video Connect. This web-based system lets family members, attorneys, and officials schedule and join video sessions from anywhere with internet access. You can use the free Securus app, a computer, or a tablet.
Video options vary by location and setup, even when the same vendor is involved. Before relying on video as your main way to stay connected, confirm what's available and how scheduling works for the person you're trying to reach at Morehouse Parish.
Need something more reliable than catching a phone call? Louisiana also offers electronic messaging through JPay. JPay's email service is typically faster than regular mail and allows photo attachments - so you can share updates and pictures without waiting on postal delivery.
Troubleshoot Unwanted
- ✓ Call Securus Customer Service at 1-800-844-6591 for billing problems, trouble receiving calls, unwanted calls, or to request a block on future calls.
- ✓ If the issue seems facility-related (for example, you need to confirm contact procedures), call Morehouse Parish Jail at (318) 281-9336 or the annex at (318) 281-1625.
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