How to Send Money to Facility

If you want to make sure your loved one can cover certain medical costs, two facility-specific rules matter. First, before any chargeable health assessment or treatment, the incarcerated person must complete a Trust Fund Account Personal Withdrawal Request (CR-2727). Second, the Tennessee Department of Correction (TDOC) charges a $3.00 co-payment for each regular sick call visit. This fee can also apply to certain emergency encounters. Those are the only facility-specific money details available here. The information provided doesn't cover how families can add funds to an account, what payment methods are accepted, how quickly money posts, or how the CR-2727 gets submitted in practice at this facility. If you're sending money to help with health care charges, focus on confirming the CR-2727 process and understanding when the $3.00 co-pay applies.

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• ✓ Have your loved one complete a Trust Fund Account Personal Withdrawal Request (CR-2727) before any chargeable health assessment or treatment.
• ✓ Plan for a $3.00 co-payment taken from the inmate for each regular sick call visit, and for certain emergency encounters.

1. Confirm when CR-2727 is required - Ask the facility whether the service your loved one needs is considered a “chargeable encounter,” and how and where the CR-2727 must be completed and submitted.
2. Confirm the $3.00 co-pay details - Verify the co-payment amount is still $3.00, which visit types it applies to (for example, regular sick call and specific emergency encounters), and whether it is billed only to the incarcerated person’s trust fund account.
3. Ask how to add funds and timing - Get the approved ways to deposit money, how long deposits take to post, and whether there are any exceptions or waivers that affect medical co-pay charges.