How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Morgan County Corrections Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Morgan County Corrections Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Morgan County Corrections Department.

Frequently asked questions about Morgan County Corrections Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Morgan County Corrections Department.

2. How much does it cost to send a message to Morgan County Corrections Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Morgan County Corrections Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Morgan County Corrections Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Morgan County Corrections Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Morgan County Corrections Department?

   Mailing address:

   Morgan County Corrections Department
   541 Wayne Cotton Morgan Dr
   Wartburg, TN 37887
   Phone: (423) 346-1300

   Business hours:

   • Monday: 9:00 AM – 8:00 PM
   • Tuesday: 9:00 AM – 8:00 PM
   • Wednesday: 9:00 AM – 8:00 PM
   • Thursday: 9:00 AM – 8:00 PM
   • Friday: 9:00 AM – 8:00 PM
   • Saturday: 9:00 AM – 8:00 PM
   • Sunday: 9:00 AM – 8:00 PM

5. What are the visiting hours at Morgan County Corrections Department?

   Visiting hours at Morgan County Corrections Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (423) 346-1300 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Morgan County Corrections Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Morgan County Corrections Department for their specific mail policies.

7. How do I send money to an inmate at Morgan County Corrections Department?

   You can send money to an inmate at Morgan County Corrections Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Morgan County Corrections Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Morgan County Corrections Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Morgan County Corrections Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Morgan County Corrections Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Morgan County Corrections Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Evidence-based programming forms the foundation of rehabilitation efforts at Morgan County Correctional Complex, where inmates can access comprehensive educational opportunities ranging from Adult Basic Education and literacy classes to High School Equivalency exam preparation. The facility's vocational training portfolio includes specialized programs in welding, HVAC and refrigeration, masonry, and construction trades, providing inmates with marketable skills for successful reentry. Through established partnerships with local educational institutions, residents may pursue higher education opportunities, including associate degree programs in general studies and bachelor's degree programs in ministry studies, while also obtaining professional certifications in fields such as Computer Information Technologies, Culinary Arts, and Commercial Driver's License preparation.

Addressing the behavioral health needs of the inmate population, the complex provides evidence-based psychotherapy services, specialized mental health supportive living units, and comprehensive substance abuse treatment programs. These services typically include cognitive behavioral intervention programs, substance use group therapy, therapeutic community programming, and aftercare planning to support long-term recovery. The facility may also offer additional counseling services such as anger management, life skills training, and pre-release preparation programs to help inmates develop coping strategies and transition skills.

Inmates not participating in academic or vocational programs are required to work in various support service roles throughout the facility, which may include food service, maintenance, laundry operations, and grounds keeping. The complex likely provides additional support services such as library access, recreational activities, religious services, and visitation programs to maintain family connections. Healthcare services, including routine medical and dental care, are typically available to address the physical health needs of the inmate population, while case management services may assist with reentry planning and community resource coordination.

Daily Life & Visitation

The 500,000 square foot Morgan County Correctional Complex in Wartburg operates on structured schedules that accommodate its diverse population of 2,128 male inmates across all custody levels from minimum to maximum security. Inmates typically begin their days with early morning counts and meal service, followed by mandatory work assignments or participation in the facility's extensive educational and vocational programs. Those enrolled in academic pursuits may attend Adult Basic Education classes, High School Equivalency exam preparation, or literacy courses, while others participate in specialized vocational training including welding, HVAC and refrigeration, masonry, or construction programs. Inmates not involved in these structured programs are required to work in various support service roles that help maintain facility operations across the 65-acre complex.

The facility's evidence-based programming extends beyond traditional education, offering comprehensive behavioral health services including psychotherapy, cognitive behavior intervention programs, and substance use treatment through both group therapy and therapeutic community settings. Inmates may also pursue higher education opportunities through partnerships that provide associate degree programs in general studies and bachelor's degree programs in ministry studies. Career-focused certifications are available in Computer Information Technologies, Building Construction Trades, Culinary Arts, and Commercial Driver's License preparation, helping prepare inmates for employment upon release.

For maintaining family connections, correspondence should be addressed using the facility's P.O. Box 2000 for all inmate mail. Visitation schedules and communication policies typically follow Tennessee Department of Correction guidelines, allowing approved visitors to maintain important relationships during incarceration. The facility's substantial staffing of approximately 800 employees helps ensure security protocols are maintained while supporting the various programs and services that structure daily life for inmates working toward rehabilitation and eventual reintegration into their communities.