How to check which money-transfer and video services work for Morgan County Jail

Before you send money, buy phone time, or schedule a video visit for someone at Morgan County Jail, verify the vendor and the exact service that facility uses. Vendor sites offer multiple products, but jails don't enable all of them. A quick check upfront saves you from paying for the wrong thing - or getting stuck when a deposit or scheduling won't go through because that service isn't actually available.

1. Start on CorrectPay and select the individual’s location - this is the first screening step CorrectPay uses before it will show you facility and service options.

1. Find the facility - after you’ve selected the location, use CorrectPay’s next step to locate Morgan County Jail.
2. Choose the service - once the facility is selected, pick the specific product you’re trying to use so you can confirm it’s available for that facility.

CorrectPay typically lists service categories like Commissary Deposit, Phone Time, Schedule Video Visit, and Send Message. Finding Morgan County Jail in the system isn't enough - click into the specific service you need and confirm it's actually offered for that facility.

For JailATM or other vendors, use the site's facility search and look specifically for

What to Look for

• ✓ Morgan County Jail appears as a selectable facility (not just a general vendor homepage)
• ✓ The exact service you need is listed for that facility (for example: Commissary Deposit, Phone Time, Schedule Video Visit, Send Message)
• ✓ You see clear caveats that some services are not available at every facility - and you’ve confirmed what’s enabled for Morgan County Jail

If the vendor site shows the jail but your service isn't available when you click in, take that at face value. Don't try forcing it through a different category -

1. Pause before you pay - don’t send a deposit or try to schedule a visit until you’ve confirmed the vendor actually serves Morgan County Jail.
2. Check spelling and location filters - make sure you’re searching the vendor’s facility list/selector the same way the site expects (facility first, then service).
3. Contact the vendor’s support - use the vendor’s official contact/support option and ask whether Morgan County Jail is in their system and which services are enabled.
4. Retry only after you have confirmation - once you know the correct vendor and product (commissary, phone time, video, messaging), go back and complete the transaction under the right facility and service.

Quick Checklist

• ✓ On CorrectPay, select the individual’s location first
• ✓ Find Morgan County Jail as the facility
• ✓ Choose the exact service you need (Commissary Deposit, Phone Time, Schedule Video Visit, Send Message) and confirm it’s enabled for that facility
• ✓ Watch for the warning that some services are NOT available at each facility, and verify what’s available for Morgan County Jail
• ✓ If you’re using JailATM, look for “JailATM™” and the Tech Friends, Inc. copyright notice to help confirm you’re on the legitimate site
• ✓ Save your confirmation/receipt after you complete any deposit or scheduling