What to Expect When You Get a Call from Morgan County Jail (and How to Keep the Call Going)
Calls from Morgan County Jail happen fast. You'll hear an automated prompt, and if your person just got booked, they might be using one of their short free calls. Here's what to expect and how to keep the conversation going.
When the call comes through, you'll hear an automated message first:
If the person calling doesn't have funds on their account yet, Morgan County Jail gives them three free 5-minute calls when they're first admitted. These are
When that short admission call runs out, the system doesn't always just hang up. The person in custody gets placed on hold, and you'll have the option to pay by credit card to continue the call right then. If you want to keep talking instead of waiting for them to try again later, stay on the line and follow the prompts.
- ✓ Use a major credit or debit card for phone/online setup and payments.
- ✓ For help and account/payment options, contact Combined Public Communications (CPC) customer service at 1-877-998-5678.
- ✓ You can also handle deposits online through InmateSales.
- ✓ If you’re local, there’s a lobby kiosk in the front lobby of the Morgan County Jail.
Where you put the money matters. One option is depositing funds to your own phone number - this keeps the current call going and lets them call you again later with any leftover balance. The catch: those funds only work for calls to your number, not other people. If you're the main point of contact, this setup keeps things simple.
Morgan County Jail uses Combined Public Communications (CPC) for its phone system. You can add funds by calling CPC customer service at 1-877-998-5678, depositing online through InmateSales, or using the lobby kiosk in the front lobby of Morgan County Jail. Having one of these options ready before a call comes in saves a lot of scrambling.
Note: Phone calls, texts/chirps, kiosks, and tablet communications may be monitored and recorded for safety and facility security. Keep the conversation clean and practical - avoid threats, arguments about the case, or anything that could create problems later.
If you don't want to receive calls from inmates, you can block your number through CPC. Call 1-877-998-5678 from the phone you want blocked, and a live operator will set it up.
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