What to Expect When You Receive Your First Call from Morgan County Jail
That first call can catch you off guard. Here's what the automated system sounds like, how the free intake calls work, and what options you'll hear when the call pauses.
Calls from Morgan County Jail don't start like regular phone calls. You'll hear an automated message identifying the call as coming from an inmate and asking you to accept. Press 1 to take the call. If you miss the prompt or don't press anything, the call won't connect.
Note: If you do not want to receive inmate calls, you can call 1-877-998-5678 from the phone number you want blocked. A live operator can help block future inmate calls to that number.
If your loved one doesn't have calling funds, Morgan County Jail gives them three free 5-minute calls when they're admitted. These quick calls let them reach family or friends, tell you where they are, and explain how calling works from inside.
After that brief intake call, your loved one is placed on hold while you hear your options. One choice: pay by credit card to continue the current call immediately. Another option is depositing funds tied to your phone number so the call can continue. Here's the key detail about how that money works: when you deposit to your own phone number, any remaining balance can only be used for future calls to your number. Those funds won't cover calls to anyone else.
- ✓ Call Combined Public Communications (CPC) customer service at 1-877-998-5678
- ✓ Add funds online through the InmateSales site
- ✓ Use the lobby kiosk located in the front lobby of the Morgan County Jail
Privacy notice: Phone calls, texting, kiosk messages, and tablet communications at Morgan County Jail may be monitored and recorded for safety and security.
TDD machines are available at Morgan County Jail on request. If you or your loved one needs TDD access, ask staff to arrange it.
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