How to deposit funds, commissary, and payment options
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Sending money to someone at Richmond Correctional Institution boils down to two options: electronic deposits through ViaPath's ConnectNetwork, or mailing a money order for a trust deposit. Here's what you need to know about each method.
You can typically send money through the stateâs approved thirdâparty vendors using online/mobile deposits, phone deposits, walkâin locations or kiosks, certain cashâdeposit networks, or a mailed money order. Use the vendor method shown for the facility and follow that vendorâs instructions and forms.
Use the incarcerated personâs full booked name and inmate/account number exactly as shown, and include your sender information. Follow the vendorâs deposit form instructions closely to avoid delays or rejected payments.
Money deposited goes into the personâs trust/commissary account for purchases and approved debits while theyâre in custody. Any remaining balance is returned when the person transfers or is released under standard state procedures.
Getting approved to visit at Richmond Correctional Institution starts with a visitor application. Once you understand what to attach and what might trigger a denial, the process becomes much easier.
Phone and messaging services at Richmond Correctional Institution run through electronic tablets provided by ViaPath/GTL, the vendor contracted by the North Carolina Department of Adult Correction. These tablets handle phone calls, texts, digitized mail, and access to educational and entertainment content. If tablets aren't available, people can also use electronic kiosks and wall phones.
Your first visit to Richmond Correctional Institution takes some setup, but it's straightforward once you know the steps: get approved, book your appointment, and arrive ready for screening.
