Sending Money to Someone at Mountain View (ME) — Use the Online Deposit Service and Don’t Mail Cash

Mountain View is clear on this: don't send cash to any resident. It won't be accepted. To add money to someone's account, use the Maine Department of Corrections online Money Deposit Service - the official method that keeps your money from getting lost or rejected.

1. Get the resident’s MDOC number and date of birth - you’ll need both to start the online deposit.
2. Have a Visa or MasterCard ready - the online system requires a valid credit or debit card with a Visa or MasterCard logo.
3. Complete the deposit in the Maine DOC Money Deposit Service - enter the resident’s details and follow the prompts to submit your payment.

Double-check everything before you hit

3

• ✓ Maximum deposit per day: $100 to a resident’s general (trust) account
• ✓ Maximum deposit per day: $100 to a resident’s phone account
• ✓ Maximum deposit per week: $200 per week per account

Here's a rule that catches people off guard: a single email address can only deposit up to $100 to the general (trust) account and $100 to the phone account per day. Once you've hit that limit for an account type, you'll have to wait until the next day to deposit more from the same email.

Sending a check or money order with regular mail? Mountain View routes those through Maine State Prison for processing. For most families, the online deposit service is simpler - you get a clear, trackable transaction without worrying about anything getting lost in the mail.

If something goes wrong, remember two things: deposits are non-refundable, and funds take about three business days to become available. For technical issues - like errors on the payment screen - use the help options within the Maine DOC Money Deposit Service. Have your transaction details ready to speed things along.