Visiting Mountain View with Kids: Playroom Rules, Age Limits, and Supervision

Mountain View has a playroom for families visiting with children under 12 years old. It can make the visit a lot easier, but it's not a walk-in option. You'll need to plan for it as part of your appointment.

• ✓ Request the playroom when you schedule the visit.
• ✓ Schedule an appointment for every visitor, including children. There are no age-based exceptions to the pre-appointment process.

Playroom time runs in 45-minute blocks. If you're working around naps, school pickup, or a long drive, think of it as a short, set session rather than an open-ended space.

Mountain View allows no more than three visitors with a resident at any given time. When you're planning a family trip, count everyone, not just the adults.

1. Count your visitors before you book - The standard limit is three visitors at a time.
2. Flag the under-six exception while scheduling (if it applies) - A fourth visitor is only allowed when that visitor is under age six, so make sure the appointment reflects your real headcount.
3. Treat the playroom as one-family, one-appointment space - Only one family uses the playroom at a time, so the visitor limit applies to your family group during that 45-minute block.

Every visitor needs to be scheduled in advance, including kids. The adult handles the appointment details and makes sure each person is listed. You don't want to arrive with a child who was never added to the visit.

Adults need to show government-issued photo identification at check-in (a driver's license works). If you're the adult bringing children, make sure your ID is with you. Check-in starts with you.