How to deposit funds, commissary, and payment options
To send money to someone at Mountain View Correctional Facility, use the department's online Money Deposit Service. Don't mail cash. The online service accepts major credit cards and lets you deposit to a resident's general (trust) account or phone account. Daily limits apply: $100 per day to the general account and $100 per day to the phone account. Deposited funds are generally non-refundable. Expect deposits to be credited in about three business days, so plan ahead if your loved one needs commissary funds or phone time by a certain date. Never try to send cash or other unauthorized money. It's treated as contraband and can lead to sanctions, including possible suspension of visiting privileges.
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Want to help someone at Mountain View Correctional Facility cover commissary or other expenses? Use the Maine DOC online Money Deposit Service—and never mail cash.
No. Do not mail cash to Mountain View. Use the department’s online Money Deposit Service to add funds to a resident’s account.
Use the facility's online Money Deposit Service. It accepts major credit cards and allows deposits to a general (trust) account or phone account. Follow the vendor's instructions carefully so the money goes to the correct resident.
Yes. The posted limit is $100 per day to a general (trust) account and $100 per day to a phone account. Deposits are generally non-refundable and are usually available about three business days after processing.
You'll need to be on the resident's approved visiting list before you can visit Mountain View. First-time visitors must submit a Visitor Application ahead of time—if you show up without prior approval, you won't get in.
If your loved one at Mountain View receives a printed copy of your letter instead of the original, that's by design. Since April 2023, general mail is scanned so staff can reduce the risk of harmful items entering the facility. Your message still gets delivered.
Staying in touch with someone at Mountain View Correctional Facility comes down to three things: using the correct mailing address, following the rules for sending money, and planning ahead for visits and transportation.
