Mountain View CI, NC
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Guides for This Facility

How to Visit Facility
Visiting is straightforward once you know the basics: scheduling, session limits, and who's allowed on the visit.
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How to Contact an Inmate at Mountain View Correctional Institution
Mountain View Correctional Institution offers in-person visits by appointment and video visits through an approved system. Here's what you need to know upfront, plus clear steps to help you avoid a wasted trip or a failed video session.
Read GuideHow to Get Approved to Visit Someone at Mountain View Correctional Institution
Before you can visit someone at Mountain View Correctional Institution, you need a completed and approved visitor application. Here's how the process works, what to include, and how to avoid the delays that trip up a lot of families.
Read GuideAt a Glance
Visitation
- A completed visitor application must be approved by Mountain View CI staff before any visit may occur.
- Inmates request blank visitor application forms from the facility and mail them to prospective visitors to start the approval process.
- Under normal circumstances, visits are limited to one session per week, not to exceed two hours, with a normal maximum of three visitors per session.
Communication
- Visits in NCDAC facilities can be conducted in person or via video.
- Video visits are limited to people on an incarcerated person's approved visitors list.
- The GettingOut Visits app supports scheduled and on‑demand video visits but is available only at select facilities per its app‑store description.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
You'll need to be approved before visiting anyone at Mountain View Correctional Institution. The incarcerated person requests blank visitor application forms, mails them to you, and you submit the completed application back for facility approval. No visits are allowed until that approval comes through. Once approved, visits are limited to one session per week, lasting no more than two hours, with a maximum of three approved visitors per session. Mountain View also offers video visits through the GettingOut Visits app. Sessions can be scheduled ahead of time or started on demand, but you must be on the approved visitor list. At check-in, expect a gender-based pat/frisk search. Visiting rules (hours, scheduling, contact vs. non-contact) can change, so check the facility's visitation page or related guides before heading out.
Read full guideCommunication
Communication at Mountain View Correctional Institution follows NCDAC practices. Visits can happen in person or by video. Video visits are restricted to people on the incarcerated person's approved visitor list, and sessions can be scheduled ahead of time or started on demand through the GettingOut Visits app. Keep in mind that GettingOut Visits is only available at select facilities, so availability can vary. For phone calls, messaging, tablet features, and video services, you'll typically need to create an account through the third-party vendor's portal or app and add funds to cover paid features. Depending on the system in use, digital messages may arrive through a secure messaging platform or as digitized mail on a tablet.
Read full guideCommon Questions
How many visitors can I bring and how long is a visit at Mountain View CI?
Under normal circumstances, you get one visit per week, lasting up to two hours. Each session allows a maximum of three approved visitors.
VisitationDo I need to be approved before scheduling a visit at Mountain View CI?
Yes. You'll need to complete a visitor application, and the facility must approve it before any visit can happen. The incarcerated person kicks off the process by requesting blank applications and mailing them to prospective visitors.
VisitationCan I do a video visit with someone at Mountain View and how do I schedule it?
Yes, as long as you're on the incarcerated person's approved visitor list. Video visits can be scheduled ahead of time or started on demand through the GettingOut Visits app.
VisitationCan I do a video visit with someone at Mountain View Correctional Institution?
Yes. NCDAC facilities support both in-person and video visits. Video visits are limited to people on the incarcerated person's approved visitor list and can be scheduled or started on demand through the GettingOut Visits app. Availability may vary by facility.
CommunicationHow do I set up phone, messaging, or video services for an incarcerated person at Mountain View CI?
Start by creating an account with the facility's approved communications vendor. From there, use the vendor's portal or app to manage phone calls, messaging, or video visits. You'll also add funds through that same portal to cover calls and paid tablet features.
CommunicationIs the GettingOut Visits app available for Mountain View Correctional Institution?
GettingOut Visits supports both scheduled and on-demand video visits, but it's only available at select facilities. Confirm whether Mountain View CI supports it by checking the vendor's availability page or contacting the facility directly.
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Did You Know?
Mountain View Correctional Institution in North Carolina opened as a private prison in December 1998. The state took over operations on October 1, 2000, and the facility houses adult male offenders in single-cell, segregation, and Intensive Control units.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify