How to find out if your loved one qualifies for programs at Mountain View CI

NCDAC facilities, including Mountain View CI, offer programs across several categories: skills training and employment, family services and parenting, and cognitive-behavioral interventions. Apprenticeships and work release may also be available. What your loved one can actually access depends on what's running at the facility and how placements are being assigned.

At Mountain View CI, program eligibility depends partly on an individual Risk & Need Assessment (RNA). This assessment identifies needs and risks that help determine which programs make sense - and where someone might be placed.

Your loved one's interest matters too. If they want a specific program and communicate that through the right channels, staff will factor it into their decisions.

Agency and facility priorities also play a role. Even when someone is eligible and interested, availability, scheduling, and current priorities can affect timing and access.

• ✓ Risk & Need Assessment (RNA)
• ✓ Your loved one’s individual interest
• ✓ Agency or facility priorities

Want a straight answer on program eligibility? Start with case management and the facility's programs staff. NCDAC's Facility Programs and Services team oversees the policies, processes, and partnerships behind services at Mountain View CI. This team also coordinates labor and assignment case management - making them the right people to ask about who qualifies and what happens next.

1. Ask your loved one who their case manager is - case management is often the quickest way to find out what assessments have been done and what programs are being considered.
2. Have your loved one raise program interest through their channels - individual interest is one of the factors used in eligibility and placement decisions.
3. If you still can’t get clarity, contact Facility Programs and Services - this team supports the policies and processes behind services at Mountain View CI.
4. Email the Facility Programs and Services Manager - Doris Daye (doris.daye@dac.nc.gov) is listed as a contact for more information about programs and services.
5. Mention assignment/case management when you ask - Facility Programs and Services staff coordinate labor and assignment case management, which can affect how placements and next steps get handled.

When you reach the right person, frame your questions around the three factors Mountain View CI uses: the RNA, your loved one's interest, and facility priorities. Asking about all three gets you more than a yes or no - it helps you understand what needs to happen next.

• ✓ Has my loved one had an individual Risk & Need Assessment (RNA), and does it affect which programs they can be placed in?
• ✓ Based on their RNA, what programs and services are they eligible for right now?
• ✓ Has my loved one expressed interest in specific programs, and how is that interest documented or communicated?
• ✓ What agency or facility priorities are affecting program placement right now?
• ✓ If a program has limited space, how are priorities and openings handled?
• ✓ Who should my loved one talk to on-site about program placement and next steps?

Understanding system priorities helps. Facility Programs and Services focuses on high-quality, evidence-based, and diverse opportunities that prepare people for reentry. This shapes which programs get emphasized and how resources are directed at facilities like Mountain View CI.

After asking about eligibility, expect next steps to go through case management and programs staff. Since Facility Programs and Services coordinates labor and assignment case management, they're often involved in organizing and communicating placements. If you're waiting on an answer, follow up with the same contact and ask what the next decision point is - assessment, interest confirmation, or priority/availability.

Supporting your loved one from the outside? Ask for the right lane of help. Facility Programs and Services staff coordinate labor and assignment case management and support the broader policies and partnerships behind services at Mountain View CI. When you're unsure who handles a question - program placement, timing, or what your loved one should do next - case management and programs staff are your best starting point.

This guide covers the statewide NCDAC process - what factors determine eligibility and placement - and the general categories of programs available. It doesn't include Mountain View CI's current program roster, schedules, or internal sign-up procedures. For facility-specific details, contact Facility Programs and Services Manager Doris Daye at doris.daye@dac.nc.gov.