How to send messages, photos, and packages
Communication at Mountain View Correctional Institution follows NCDAC practices. Visits can happen in person or by video. Video visits are restricted to people on the incarcerated person's approved visitor list, and sessions can be scheduled ahead of time or started on demand through the GettingOut Visits app. Keep in mind that GettingOut Visits is only available at select facilities, so availability can vary. For phone calls, messaging, tablet features, and video services, you'll typically need to create an account through the third-party vendor's portal or app and add funds to cover paid features. Depending on the system in use, digital messages may arrive through a secure messaging platform or as digitized mail on a tablet.
Search for a loved one and send messages and photos in minutes.
Yes. NCDAC facilities support both in-person and video visits. Video visits are limited to people on the incarcerated person's approved visitor list and can be scheduled or started on demand through the GettingOut Visits app. Availability may vary by facility.
Start by creating an account with the facility's approved communications vendor. From there, use the vendor's portal or app to manage phone calls, messaging, or video visits. You'll also add funds through that same portal to cover calls and paid tablet features.
GettingOut Visits supports both scheduled and on-demand video visits, but it's only available at select facilities. Confirm whether Mountain View CI supports it by checking the vendor's availability page or contacting the facility directly.
Mountain View Correctional Institution offers in-person visits by appointment and video visits through an approved system. Here's what you need to know upfront, plus clear steps to help you avoid a wasted trip or a failed video session.
Figuring out what programs your loved one can access at Mountain View CI comes down to three things: their Risk & Need Assessment (RNA), their personal interest, and what the facility is prioritizing. Here's how to get clear answers—and who to contact.
Before you can visit someone at Mountain View Correctional Institution, you need a completed and approved visitor application. Here's how the process works, what to include, and how to avoid the delays that trip up a lot of families.
