How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Mountain View Unit.

Sending Photos and Postcards

A great way to send love and support to a loved one at Mountain View Unit is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Mountain View Unit.

Frequently asked questions about Mountain View Unit

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Mountain View Unit.

2. How much does it cost to send a message to Mountain View Unit?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Mountain View Unit?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Mountain View Unit. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Mountain View Unit. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Mountain View Unit?

   Mailing address:

   Mountain View Unit
   2305 Ransom Rd
   Gatesville, TX 76528
   Phone: (254) 865-7226

   Business hours:

   • Monday: 3:06 AM – 12:00 AM
   • Tuesday: 3:06 AM – 12:00 AM
   • Wednesday: 3:06 AM – 12:00 AM
   • Thursday: 3:06 AM – 12:00 AM
   • Friday: 3:06 AM – 12:00 AM
   • Saturday: 3:06 AM – 12:00 AM
   • Sunday: Open 24 hours

5. What are the visiting hours at Mountain View Unit?

   Visiting hours at Mountain View Unit vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (254) 865-7226 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Mountain View Unit?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Mountain View Unit for their specific mail policies.

7. How do I send money to an inmate at Mountain View Unit?

   You can send money to an inmate at Mountain View Unit through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Mountain View Unit?

   Many facilities now offer video visitation as an alternative to in-person visits. At Mountain View Unit, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Mountain View Unit?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Mountain View Unit for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Mountain View Unit, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Multiple pathways for personal development and skill-building create a foundation for meaningful change at Mountain View Unit. The facility typically emphasizes a comprehensive approach that addresses various aspects of individual growth, from basic education to specialized vocational training. This multi-faceted programming model recognizes that different individuals may benefit from different types of opportunities based on their backgrounds and goals.

Educational opportunities often form the cornerstone of available programming. Literacy programs may provide fundamental reading and writing skills for those who need foundational support. Tutoring programs typically offer additional academic assistance across various subjects. Furthermore, distance learning opportunities may allow individuals to pursue higher education coursework through structured programs that accommodate the facility environment.

Vocational training programs often focus on developing marketable job skills that can support successful reintegration. Forklift operation certification may be available as part of specialized equipment training. Work programs typically provide hands-on experience in various facility operations while building practical skills. Furthermore, faith-based initiatives often offer spiritual support and community connection for those who choose to participate. These diverse opportunities work together to address the educational, vocational, and personal development needs that individuals may have during their time at the facility.

Daily Life & Visitation

The steady rhythm of count times punctuates every aspect of life within the facility, creating a structured environment where individuals now follow carefully organized daily schedules. Residents typically begin each day with morning count procedures, followed by meal service and work assignments that may include kitchen duties, maintenance tasks, or facility operations. Throughout the day, individuals regularly participate in programming activities that offer structure and routine, with recreational periods generally scheduled during designated hours.

Living accommodations at the facility typically consist of housing units where individuals share dormitory-style or cell-based arrangements, depending on their classification level. Each person usually receives basic necessities and may purchase additional items through the commissary system when funds are available. Furthermore, personal property allowances generally include essential clothing items, hygiene products, and limited personal effects that meet facility guidelines for safety and security purposes.

The facility typically offers various recreational activities that may include outdoor exercise periods, television viewing in common areas, and library access for reading materials. Although visiting schedules are generally structured around specific days and times, family members can usually maintain contact through phone calls and correspondence. Work assignments often provide individuals with opportunities to develop skills while contributing to facility operations, and structured programming schedules may include educational classes, religious services, and counseling sessions designed to support rehabilitation goals.