How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Mt Olive Correctional Complex.

Sending Photos and Postcards

A great way to send love and support to a loved one at Mt Olive Correctional Complex is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Mt Olive Correctional Complex.

Frequently asked questions about Mt Olive Correctional Complex

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Mt Olive Correctional Complex.

2. How much does it cost to send a message to Mt Olive Correctional Complex?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Mt Olive Correctional Complex?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Mt Olive Correctional Complex. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Mt Olive Correctional Complex. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Mt Olive Correctional Complex?

   Mailing address:

   Mt Olive Correctional Complex
   1 Mountainside Way
   Mt Olive, WV 25185
   Phone: (304) 442-7213

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Mt Olive Correctional Complex?

   Visiting hours at Mt Olive Correctional Complex vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (304) 442-7213 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Mt Olive Correctional Complex?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Mt Olive Correctional Complex for their specific mail policies.

7. How do I send money to an inmate at Mt Olive Correctional Complex?

   You can send money to an inmate at Mt Olive Correctional Complex through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Mt Olive Correctional Complex?

   Many facilities now offer video visitation as an alternative to in-person visits. At Mt Olive Correctional Complex, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Mt Olive Correctional Complex?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Mt Olive Correctional Complex for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Mt Olive Correctional Complex, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Comprehensive rehabilitation initiatives at Mount Olive Correctional Complex emphasize skill development and personal transformation through evidence-based programming designed to address the multifaceted needs of residents. The facility's approach recognizes that successful reintegration requires addressing educational deficiencies, developing marketable skills, and confronting underlying behavioral patterns that may have contributed to incarceration. This holistic philosophy guides the implementation of various initiatives that work synergistically to prepare residents for productive community engagement upon release.

Educational initiatives form the cornerstone of the facility's programming, typically offering adult basic education courses that help residents achieve their GED credentials while building fundamental literacy and numeracy skills. These academic programs often incorporate computer literacy training and life skills workshops that enhance residents' ability to navigate modern workplace demands. Additionally, vocational training initiatives may deliver hands-on instruction in trades such as construction, automotive maintenance, and food service preparation, providing residents with industry-recognized certifications that significantly improve their employment prospects. The curriculum design emphasizes practical application of learned skills while fostering problem-solving abilities essential for workplace success.

Therapeutic initiatives address the psychological and behavioral factors that often underlie criminal behavior, with substance abuse treatment programs utilizing cognitive-behavioral approaches to help residents develop healthy coping mechanisms and relapse prevention strategies. Anger management courses typically complement these efforts by teaching conflict resolution techniques and emotional regulation skills that prove invaluable in both personal relationships and professional settings. Additionally, the facility may offer specialized support services including barbering and cosmetology training that provide both vocational skills and opportunities for creative expression, while parenting classes help residents maintain and strengthen family connections through improved communication strategies and child development education.

Daily Life & Visitation

The rhythm of scheduled activities and mandatory counts currently anchors each day within the facility's structured environment, as residents move through a carefully orchestrated routine that continues to provide predictable framework from early morning wake-up calls through evening lockdown procedures. This systematic approach typically includes designated times for meals, work assignments, recreational activities, and educational programming, with security staff conducting regular counts throughout the day to maintain accountability and order. The structured nature of daily operations generally helps residents develop consistent habits while navigating their time within the correctional system.

Housing arrangements at Mount Olive Correctional Complex typically feature dormitory-style living units where residents share common areas while maintaining personal sleeping spaces equipped with basic furnishings and storage for approved personal property. Meals are generally served in communal dining areas at scheduled times, with residents moving in organized groups to maintain security protocols while fostering social interaction during designated meal periods. Additionally, residents may access commissary services periodically to purchase approved personal items, snacks, and hygiene products that supplement their basic needs and provide some personal choice within the institutional setting.

The facility typically delivers various recreational and work opportunities that help residents maintain physical fitness and develop job skills during their incarceration. Recreation time often includes access to outdoor exercise areas, indoor recreational facilities, and organized sports activities, while work assignments may involve kitchen duties, maintenance tasks, or facility operations that provide structure and purpose to daily routines. While maintaining security requirements, the facility generally supports family connections through scheduled visitation periods and regulated telephone access, allowing residents to maintain important relationships with loved ones and receive emotional support that can contribute to successful reintegration planning.