How to Schedule a Video Visit at Inverness Jail (Lobby Kiosk vs. Remote)

Video visits at Inverness come in two flavors: the free lobby kiosk on-site, or remote visits through Securus at $5 each. Good news either way - you don't have to be on the inmate's visiting list to use video visits.

Remote visits run through Securus. You'll need to create an account with a login and password to book and join sessions. These visits require at least 24 hours advance notice, plus a compatible computer, webcam, and internet connection at home.

1. Create your Securus account and log in - you’ll need a registered logon and password to schedule and join a remote visit.
2. Pick the person and a time slot - select the inmate and choose an available appointment time.
3. Schedule at least 24 hours ahead - Securus video visits must be set up a minimum of 24 hours in advance.
4. Pre-pay to finalize the booking - remote visits are paid per session before the visit takes place.

Keep in mind: Securus video visits are recorded and monitored. Once you've scheduled, don't try calling to confirm - sessions can't be verified over the phone. Securus sends schedule updates to the email address you used when signing up.

Remote (at-home) video visits are paid in advance, so have your payment method ready when you book.

1. Choose a kiosk time window - lobby kiosk video visiting hours are 9:00 AM–11:00 AM and 1:00 PM–3:00 PM on weekdays and weekends.
2. Arrive at least 15 minutes early - build in time so you’re not rushing right up to the start of your session.
3. Check in at the Facility Security Officer desk - you’ll need to check in there before your scheduled kiosk visit.
4. Keep the lobby hours in mind - the public lobby is open Monday–Sunday from 7:00 AM to 3:00 PM, and kiosk video sessions end at 3:00 PM each day.

A few kiosk rules to know before you go: sessions max out at three people, and cell phones and other electronics aren't allowed during the visit. Bringing kids? The minor visiting policy applies here too - children must stay supervised and under the parent's immediate control throughout the session.

One less thing to worry about: you don't need to be on the inmate's visiting list to use video visits at Inverness, including the lobby kiosk.

Tech-checklist-at-home

• ✓ A Windows or Mac computer
• ✓ High-speed internet access
• ✓ A working webcam
• ✓ A registered Securus logon and password

Need to double-check your remote visit? Use email, not the phone. Securus won't verify scheduled sessions by telephone - they send updates to the email address you provided when signing up.

Cost is the big difference between options. Lobby kiosk visits are free. Remote visits through Securus cost $5 each, paid upfront - so have your payment method ready when you book.

Remote visits are pre-paid and non-refundable. If your plans might change, hold off on scheduling until you're sure you can make it.