Muskegon County Jail

Muskegon County Jail offers on-site visitation Monday–Friday, 8:30–10:55 a.m. and 1:00–3:55 p.m. Sessions last 25 minutes and run five days per week (excluding federal holidays). All visits are by appointment only—schedule at least 24 hours ahead. Anyone under 18 must be scheduled with an adult age 18 or older. Arrive 15 minutes early with a valid, government-issued photo ID and be ready for a search. Late arrivals aren't admitted and will forfeit the visit. Leave prohibited items out of the visitation area: cell phones, electronics, cameras, food, purses, backpacks, and strollers. Follow the dress standards—no excessively revealing, obscene, or gang-related clothing. Improper conduct can end a visit and may suspend future privileges. First-time visitors may need to register and be approved before scheduling.

Staying in touch with someone at Muskegon County Jail runs through GTL and Securus. For video visitation, schedule and purchase remote or on-site visits through the Muskegon County Jail online visitor portal—the system confirms visits instantly. Joining from a desktop? You'll need the GTL VisBridge application. Sign in at least 10 minutes early, select "Internet Visit Tester," and follow the prompts to confirm your audio and video work. For scheduling or connection problems, contact the GTL helpdesk at 855-208-7349. Phone services and payment options go through Securus Technologies. You can also leave a voicemail by calling 1-866-949-4574, selecting "Muskegon County Jail," and following the prompts—the inmate will be notified. Keep in mind that non-legal communications may be recorded or monitored.

Sending mail to someone at Muskegon County Jail? Keep it simple: only pre-stamped postcards are allowed for personal correspondence. Any other written personal mail gets returned to sender. Legal mail is handled separately. Mail arrives Monday through Friday—no delivery on holidays, so plan your timing accordingly. Don't send packages or external shipments. They're not allowed and will be disposed of if they arrive. All incoming mail is inspected for contraband and inappropriate content before delivery. Address postcards to Muskegon County Jail, 980 Terrace Street, Muskegon, MI 49440. Include the resident's full name, booking/ID number, and your return address.

Muskegon County Jail handles money through the eXpress Account system for both commissary and deposits. Place commissary orders online or by calling 866-422-6833. Phone orders add a $4.50 handling fee. The same eXpress service lets you add funds to an inmate's account. Deposits and commissary phone ordering are processed Monday–Friday, 8:00 a.m.–5:00 p.m. Once deposited through eXpress, funds become the inmate's property and credit to their commissary/account balance. Before you start, have the inmate's full name and facility ID ready. Then follow the payment portal's prompts for accepted payment types and required payor information.