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Send Photos & Mail at Napoleonville Detention Center, LA

How to send messages, photos, and packages

Overview

Napoleonville Detention Center uses Securus Technologies for phone calls. People in custody can only place outgoing collect calls, typically limited to 15 minutes. Under facility Regulation B-08-001, each person maintains an approved master phone list with up to 20 numbers, updated quarterly. Prepaid cell phones can't receive calls. If you want to receive approved calls on a cell number, you'll need to set up a Securus account and provide primary residence information for approval. JPay offers secure electronic messaging with photo attachments—usually faster than regular mail. Media outlets cannot be added to phone lists, use electronic communication platforms, or send money to people in custody.

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Quick Facts

  • Each imprisoned person may have an approved master phone list of up to 20 numbers, updated quarterly under Regulation B-08-001.
  • Telephone service is outgoing collect calls only and calls are usually limited to 15 minutes.
  • Securus Technologies provides the facility telephone service and handles billing and call support.
  • Calls to prepaid cell phones are not allowed; the called party must register a Securus account and provide primary residence information for approval.
  • JPay offers secure electronic messaging with photo attachments and is faster than sending regular mail.

Common Questions

What phone system does Napoleonville Detention Center use and how do calls work?

The facility uses Securus Technologies. Calls are outgoing collect calls only, usually limited to 15 minutes. For billing or call issues, contact Securus customer service directly. Media outlets cannot be added to phone lists, use electronic communication, or send money to people in custody.

How many phone numbers can someone at Napoleonville have on their approved list?

Up to 20 numbers can be approved on the master phone list. The list can be updated quarterly under Regulation B-08-001.

Can someone in custody call a prepaid cell phone?

No—calls to prepaid cell phones aren’t allowed. To receive approved calls on a cell number, the called party must set up a Securus account and provide primary residence information for approval.

Can incarcerated people send electronic messages or photos from Napoleonville?

Yes. JPay is available for secure electronic messaging and allows photo attachments, and it’s typically faster than sending regular mail.

Other Guides for Napoleonville Detention Center, LA

3 Ways to Send Money to Someone in Louisiana DOC (JPAY, lobby kiosks, SecurePak) — and why you should never use Cash App

If you’re trying to help someone in Louisiana DOC with commissary or basic needs, start with the ground rule: you can’t hand money directly to an incarcerated person during a visit. Louisiana state correctional facilities use JPAY for money deposits, which gives you an approved way to get funds into the person’s account without risking the deposit being rejected (or getting you into trouble). From there, you’ve got a couple of other DOC-authorized options depending on whether you want to add spending money or send items.

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