Mail, photos, messaging, and phone/call options for staying in touch.
Napoleonville Detention Center uses Securus Technologies for phone calls. People in custody can only place outgoing collect calls, typically limited to 15 minutes. Under facility Regulation B-08-001, each person maintains an approved master phone list with up to 20 numbers, updated quarterly. Prepaid cell phones can't receive calls. If you want to receive approved calls on a cell number, you'll need to set up a Securus account and provide primary residence information for approval. JPay offers secure electronic messaging with photo attachmentsâusually faster than regular mail. Media outlets cannot be added to phone lists, use electronic communication platforms, or send money to people in custody.
Search for a loved one and send messages and photos in minutes.
Phone calls from Louisiana prisons follow a few statewide rules that catch families off guard: calls are outgoing-only, phone numbers must be pre-approved, and Securus handles all phone service and billing. Here's how it actually works.
Visiting rules around hugs, kisses, and touching are strictâbut predictable once you know the basics. Here's what Louisiana DOC allows during contact visits, and what changes if your visit is non-contact.
Trying to find someone, confirm where they're housed, or fix phone-call issues connected to Napoleonville Detention Center? These three resources are usually the fastest place to start.
The facility uses Securus Technologies. Calls are outgoing collect calls only, usually limited to 15 minutes. For billing or call issues, contact Securus customer service directly. Media outlets cannot be added to phone lists, use electronic communication, or send money to people in custody.
Up to 20 numbers can be approved on the master phone list. The list can be updated quarterly under Regulation B-08-001.
Noâcalls to prepaid cell phones arenât allowed. To receive approved calls on a cell number, the called party must set up a Securus account and provide primary residence information for approval.
Yes. JPay is available for secure electronic messaging and allows photo attachments, and itâs typically faster than sending regular mail.
If youâre trying to help someone in Louisiana DOC with commissary or basic needs, start with the ground rule: you canât hand money directly to an incarcerated person during a visit. Louisiana state correctional facilities use JPAY for money deposits, which gives you an approved way to get funds into the personâs account without risking the deposit being rejected (or getting you into trouble). From there, youâve got a couple of other DOC-authorized options depending on whether you want to add spending money or send items.
Your first visit can feel overwhelming, but the rules are actually pretty simple. This guide covers exactly what ID to bring, what you can keep with you, and what to leave at home so you don't get turned away at the door.
First-time visits can feel overwhelming. This checklist covers the Louisiana DOC rules that most often get people turned awayâso you can show up ready.
