How Nassau County Correctional Center Monitors Phone Calls — Attorney Lines and Three-Way Call Rules

If you're talking with someone at Nassau County Correctional Center, assume the call is being monitored and recorded. The facility's policy is clear: all inmate phone calls are subject to monitoring and/or recording at all times. The only exception? Calls to legal counsel - but only when the attorney has officially registered their specific phone line(s) with the Sheriff's Department/Correctional Center. "Attorney calls" aren't automatically private just because a lawyer picks up. Privacy depends on whether that attorney's line has been registered through the official process.

Attorneys who want their inmate-client calls treated as exempt need to submit a written request. Send an official letter on firm letterhead that lists the telephone number(s) you'll use for inmate-client calls to the Sheriff's Department. The critical detail is the phone number itself - registration is tied to the specific line(s), not just your name or firm.

1. Draft an official request on firm letterhead - use your firm’s letterhead so the request is clearly identifiable.
2. List the telephone number(s) to be registered - include every line you expect to use for inmate-client calls.
3. Forward the writing to the Sheriff’s Department/Correctional Center as directed - use the facility’s official contact channels to submit and follow up.

Nassau County Correctional Center draws a hard line on how calls can be connected. Three-way calling, call forwarding, and conference calling of any kind violates the Sheriff's Department inmate telephone rules. It doesn't matter if a third person is patched in intentionally, added through a phone feature, or reached via forwarding - if the call becomes a three-way or conference connection, it's a rule violation.

• ✓ Disciplinary action
• ✓ Loss of telephone privileges
• ✓ Potential criminal charges

For families, keep calls simple: one phone line, one caller, no merging, no forwarding features. Even "quickly adding someone" or using a conference feature counts as a three-way call violation - and that can cost your loved one their phone access. Attorneys, don't assume your calls are exempt by default. Submit the required letter on firm letterhead listing the telephone number(s) you'll use for inmate-client calls so the Sheriff's Department can register your line.

• ✓ Call Nassau County Correctional Center general information at (516) 572-4200 to ask about attorney line registration and confirm what the facility needs.
• ✓ If you’re using VINE for information and notifications, call 1-888-VINE-4-NY (1-888-846-3469).
• ✓ After an attorney submits the firm-letterhead request listing the telephone number(s), follow up to confirm the paperwork was received and the line(s) are registered.