How to Schedule Your First Visit at Nassau County Correctional Center (Online Registration & Account Help)
Scheduling your first visit at Nassau County Correctional Center is straightforward once you understand the timing requirements and what the online system needs from you.
Public visits have a tight booking window: submit your request at least 24 hours ahead, but no more than 5 days in advance. Schedule too early and it won't go through. Wait until the last minute and you risk missing the cutoff entirely.
Note: Same-day requests may be denied, and walk-ins aren't allowed for public visits. If you're an attorney or have a special circumstance, check with the facility directly about their walk-in and pre-scheduling rules.
Create Account
- ✓ Password (and password verification)
- ✓ First name and last name
- ✓ Date of birth (DOB)
- ✓ Primary phone number (and secondary phone number, if you have one)
- ✓ Address (including apartment/unit if needed), city, state, and ZIP code
- ✓ ID number
- ✓ ID type
- ✓ ID state
- ✓ ID expiration date
- ✓ Account type
During online registration, you'll need to upload images of your ID - front and back. A photo or scan works fine. Using a passport? You can skip the back image, which saves a step. Have your ID ready with clear images before you start.
Match your visit day to the correct building. B and D Buildings have visits on Monday, Wednesday, and Friday. E Building visits are Tuesday and Thursday. The person you're visiting can only receive visitors in their assigned building - request the wrong one and it gets denied.
Once you've got the right day and building, pick from the available session times. Monday through Wednesday typically offers sessions at 8:15 am, 9:30 am, 12:00 pm, 1:15 pm, and 2:30 pm. Thursday and Friday sessions often run at 12:15 pm, 1:30 pm, 4:30 pm, 5:30 pm, and 6:30 pm. Always check the posted schedule for your specific building and day.
Arrive at least 15 minutes early. Miss the posted check-in window and you forfeit your visit - treat it as a hard deadline.
- Go to the password-reset page - use the site’s “Forgot Password” option.
- Enter the email you registered with - it has to match the email on your visitation account.
- Click send - this triggers the reset email.
- Check your inbox for the reset link - follow the email instructions to set a new password.
- Open the verification email page - look for the option to resend the verification email.
- Enter the email you registered with - use the same email tied to your account.
- Click send - the system will resend the verification message.
- Check your inbox for the verification email - use it to verify your account so you can schedule.
If your request gets denied or you're stuck somewhere in the process, call Nassau County Correctional Center at (516) 572-4200. For custody status updates, VINE is available at 1-888-846-3469.
Find an Inmate at Nassau County Corrections Center, NY
Search for a loved one and send messages and photos in minutes.
