How to Send Messages and Photos to an Inmate at Nassau County Jail

Messages and photos at Nassau County Jail go through the inmate tablet messaging system - not regular mail. First, create an account on GettingOut.com. Once you're set up, you can search for your incarcerated loved one and start sending messages and photos directly through the platform.

Costs

• ✓ Messages cost $0.25 each when sent through GettingOut.com.
• ✓ Photos cost $0.50 each when sent through GettingOut.com.

Nassau County Jail blocks certain content. Computer-generated materials - including anything downloaded from the internet - aren't allowed. The jail also rejects mail packaged in boxes. If something you send gets denied, you lose what you paid. No refunds on denied messages or photos.

Keep it simple to avoid denials. Skip anything that looks computer-generated or pulled from the internet. Not sure if an image counts? Play it safe and pick a different photo - you won't get a refund if it's rejected.

• ✓ Send photos through GettingOut.com (that’s the system Nassau County Jail uses for inmate photographs).
• ✓ Stick to straightforward, normal photo uploads - anything that violates the facility’s picture policy can be denied with no refund.

1. Ask your loved one to tell you the picture policy - the jail puts the responsibility on the inmate to notify the sender.
2. Have them let you know if a photo gets denied - that way you understand why it didn’t go through and why the funds weren’t refunded.
3. Send a different photo next time - once you know what triggered the denial, you can retry with an acceptable image.