How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Nassau County Jail & Detention Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Nassau County Jail & Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Nassau County Jail & Detention Center.

Frequently asked questions about Nassau County Jail & Detention Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Nassau County Jail & Detention Center.

2. How much does it cost to send a message to Nassau County Jail & Detention Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Nassau County Jail & Detention Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Nassau County Jail & Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Nassau County Jail & Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Nassau County Jail & Detention Center?

   Mailing address:

   Nassau County Jail & Detention Center
   76212 Nicholas Cutinha Rd
   Yulee, FL 32097
   Phone: (904) 548-4002

5. What are the visiting hours at Nassau County Jail & Detention Center?

   Visiting hours at Nassau County Jail & Detention Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (904) 548-4002 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Nassau County Jail & Detention Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Nassau County Jail & Detention Center for their specific mail policies.

7. How do I send money to an inmate at Nassau County Jail & Detention Center?

   You can send money to an inmate at Nassau County Jail & Detention Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Nassau County Jail & Detention Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Nassau County Jail & Detention Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Nassau County Jail & Detention Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Nassau County Jail & Detention Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Nassau County Jail & Detention Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication and family connection form the foundation of Nassau County Corrections' approach to supporting incarcerated individuals through their digital mail and messaging systems. The facility utilizes GTL tablet technology to facilitate secure correspondence between inmates and their families, with regular mail processed through a centralized scanning system that converts physical letters into digital format for delivery. This electronic communication platform, accessible through the Getting Out system, enables inmates to maintain vital connections with loved ones while ensuring security protocols are maintained throughout the correspondence process.

Beyond communication services, Nassau County Corrections may offer educational programming designed to support skill development and personal growth during incarceration. These programs often include basic literacy courses, GED preparation classes, and vocational training opportunities that align with local employment needs. The facility typically provides access to library services and educational materials through the tablet system, allowing inmates to pursue self-directed learning opportunities. Counseling services may also be available, including substance abuse treatment programs, mental health support, and pre-release planning assistance to help individuals prepare for successful community reintegration.

Support services at the facility often encompass religious programming, recreational activities, and work assignments that provide structure and purpose during incarceration. Medical and dental care are typically provided on-site, along with specialized programs that may address specific population needs. The facility's approach to programming generally emphasizes maintaining family connections, developing practical skills, and providing resources that support positive behavioral changes, all while operating within the security requirements necessary for a county correctional facility.

Daily Life & Visitation

Communication with loved ones forms a central part of the experience for individuals housed at Nassau County Corrections, with the facility utilizing a modern digital mail system that processes correspondence through GTL tablets. Rather than receiving physical mail directly, inmates access their messages and letters through an electronic system after all incoming correspondence is scanned and reviewed at a processing center in Maryland. This digital approach allows for unlimited regular mail from family and friends while maintaining security protocols in accordance with Florida Model Jail Standards.

The facility's communication system extends beyond traditional mail to include a messaging platform accessible through www.gettingout.com, where family members can send electronic messages for $0.25 each after establishing an account. Legal correspondence from attorneys, courts, and public officials may still be delivered directly to the facility, ensuring that important legal communications reach inmates promptly. All correspondence undergoes review to prevent the transmission of prohibited content, including plans for illegal activities, coded messages, or materials that could compromise facility security.

Like many Florida correctional facilities, Nassau County Corrections typically maintains structured daily routines that may include scheduled meal times, recreational periods, and programming opportunities designed to support rehabilitation and maintain order. The facility's emphasis on digital communication reflects broader trends in modern corrections, where technology often facilitates safer and more efficient contact between inmates and their support networks while allowing staff to monitor communications for security purposes.