How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Natrona County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Natrona County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Natrona County Jail.

Frequently asked questions about Natrona County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Natrona County Jail.

2. How much does it cost to send a message to Natrona County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Natrona County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Natrona County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Natrona County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Natrona County Jail?

   Mailing address:

   Natrona County Jail
   1100 Bruce Ln
   Casper, WY 82601
   Phone: (307) 235-9524

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Natrona County Jail?

   Visiting hours at Natrona County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (307) 235-9524 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Natrona County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Natrona County Jail for their specific mail policies.

7. How do I send money to an inmate at Natrona County Jail?

   You can send money to an inmate at Natrona County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Natrona County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Natrona County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Natrona County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Natrona County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Natrona County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Natrona County Detention Center in Wyoming has implemented a modern electronic mail system through InTouch Mail Scanning powered by NCIC, allowing inmates to receive correspondence digitally via kiosks and tablets within the facility. This technology-forward approach to communication reflects the facility’s commitment to maintaining family connections while ensuring security protocols are met. The system processes general correspondence through a centralized scanning facility, while legal and medical mail continues to be handled through direct delivery to maintain confidentiality and attorney-client privilege.

Beyond communication services, the facility typically may offer educational programming to help individuals work toward GED completion or basic literacy improvement during their incarceration. Vocational training opportunities often include programs that teach practical skills such as custodial services, food preparation, or basic maintenance work that can support successful reintegration into the community. Counseling services may encompass substance abuse treatment programs, anger management courses, and mental health support to address underlying issues that contribute to criminal behavior.

The detention center likely provides religious services and chaplaincy programs to support inmates’ spiritual needs, along with recreational activities that promote physical wellness and positive social interaction. Medical and mental health services are typically available to ensure inmates receive necessary healthcare during their stay. Work programs within the facility may offer opportunities for inmates to gain job experience while contributing to facility operations, often including kitchen duties, laundry services, and general maintenance tasks that help develop workplace skills and responsibility.

Daily Life & Visitation

Communication with family and friends forms a central part of the inmate experience at Natrona County Detention Center, with the facility utilizing InTouch Mail Scanning powered by NCIC for most correspondence. Inmates typically begin their days with structured routines that may include accessing electronic messages through kiosks or tablets within the facility, where they can securely view scanned mail that has been processed through the central location in Texas. The digital mail system allows inmates to stay connected while maintaining security protocols, though correspondence is limited to five pages maximum and must follow specific formatting requirements.

The facility’s communication policies reflect modern correctional practices, with most personal mail being digitally processed while books, magazines, newspapers, legal mail, and medical correspondence are handled through direct delivery to the detention center. Inmates may receive one photo per mailing, and all correspondence must include proper addressing with the inmate’s full name and return address information. Daily activities at the facility likely include standard correctional programming such as meals at designated times, recreational periods, and access to educational or work programs that are typical of Wyoming detention facilities.

Living conditions at Natrona County Detention Center typically follow state standards for county facilities, with inmates housed in units that provide basic amenities and common areas for activities. The electronic communication system represents a significant aspect of daily life, as inmates can regularly check for messages from loved ones through the secure digital platform. While specific visitation policies weren’t detailed in the available information, most Wyoming county facilities offer scheduled visitation periods that complement the mail system in helping inmates maintain important family and community connections during their stay.