Mail, photos, messaging, and phone/call options for staying in touch.
Communication at NCCI Women runs mostly through third-party vendor systems, so you'll use vendor apps or online portals rather than contacting the facility directly. Video visits use the Getting Out Visits app. Only people on an incarcerated person's approved visitor list can participate, and you can start a visit on-demand or schedule one through the app. The facility's communications setup includes Pay Tel products: InteleTABLET (secure tablet), Centurion ITS (communications platform), inteleVISIT (web-based video visitation), and InteleSCAN (off-site mail scanning). To use phone, messaging, or tablet features, create an account with the approved vendor, sign in to manage services, and add funds as needed. For video visits, both you and the incarcerated person must be approved in the vendor system before you can schedule or start a session.
Search for a loved one and send messages and photos in minutes.
Trying to keep tabs on someone at Sampson County Detention Center? Start with two tools: statewide custody-status notifications through NC SAVAN and the county's online inmate roster. Both help you confirm where someone is and track any changes to their custody status.
Sampson County Detention Center uses a two-track mail system. Regular mail from family and friends goes to an outside processing center, while legal mail follows a different route. Get the address right, include the required info on the envelope, and follow the content rulesâyour letter will be scanned and delivered to your person's tablet.
Sending a regular (non-legal) letter to someone at Sampson County Detention Center? It needs to go to the jail's designated mail-processing addressânot directly to the facility. The mail system uses off-site processing: your letter gets scanned and delivered electronically for the inmate to view on a tablet. Getting the envelope details right ensures your mail actually reaches them.
Sampson County Detention Center has two separate mail tracks: legal/privileged mail goes directly to the jail, while regular mail from family and friends goes to a processing address for scanning. Send it to the wrong place, and your mail could be delayedâor never processed at all.
Sending prohibited or illegal material to Sampson County Detention Center can do more than get your letter rejected. Mail that crosses certain lines may be referred to authorities for investigationâand some content can lead to criminal charges.
Mail sent to Sampson County Detention Center gets scanned and delivered to inmates on a tablet â then the physical mail is destroyed. Small details matter here. The wrong page size, too many pages, or a card with glitter can get your mail rejected instead of delivered. And if scanned mail contains illegal material or anything flagged as a security breach, it may be turned over to authorities for investigation. Threats in correspondence can lead to criminal charges.
Mail that breaks the rules at Sampson County Detention Center gets rejected, delayed, or never reaches your loved one. Use the checklists below to avoid common problemsâespecially with money, photos, and greeting cards.
If your loved one is at Sampson County Detention Center and they tell you they âgot your letter on the tablet,â thatâs usually because the jail uses a mail-scanning service called InteleSCAN. Instead of handing people the original paper you mailed, approved non-legal mail is processed and delivered digitally, and your loved one views it on a secure inmate device called an InteleTABLET.
Video visits at NCCI Women use the Getting Out Visits app. You must be on the incarcerated personâs approved visitors list, and visits can be started on-demand or scheduled through the app.
NCCI Women uses Pay Tel products, including InteleTABLET (tablet), Centurion ITS (communications platform), inteleVISIT (web video visitation), and InteleSCAN (off-site mail scanning).
Yes. Create an account with the facility's approved communications vendor and use their portal or app to manage calls, messages, and video visits. You may also need to add funds through the vendor portal. Both you and the incarcerated person must be approved in the vendor system before video visits can begin.
Your first visit can feel overwhelming when you don't know what to expect at check-in. Here's what happens at the entrance so you can walk in preparedânot caught off guard.
Before you can visit someone at Sampson County Detention Center, you'll need to submit a visitor application and get approved by facility staff. Here's the catch: each person in custody can only have 18 approved visitors totalâadults and minors combined. That means families often need to coordinate who applies. Once all 18 slots are filled, the list is locked until the next open enrollment window, which rolls around every six months based on the person's admission date.
North Carolina's Department of Adult Correction (NCDAC) uses ViaPath (and its subsidiaries) to process deposits into offender accounts. You can send money online, through the mobile app, by phone, or at a walk-in location.
