How to send messages, photos, and packages
NCCI Women offers video visits through the Getting Out Visits app. Only people on an incarcerated person's approved visitors list can participate. You can schedule a video visit in advance or start one on-demand through the app. Pay Tel provides the facility's tablet and communication platforms, including InteleTABLET, Centurion ITS, and inteleVISIT, plus off-site mail scanning through InteleSCAN. You'll need to create an account with the approved vendor, then use its app or online portal to add funds, manage messaging, and schedule visits. Some services may require the incarcerated person to initiate contact before you can reply.
Search for a loved one and send messages and photos in minutes.
Sampson County Detention Center uses a two-track mail system. Regular mail from family and friends goes to an outside processing center, while legal mail follows a different route. Get the address right, include the required info on the envelope, and follow the content rules—your letter will be scanned and delivered to your person's tablet.
Sending a regular (non-legal) letter to someone at Sampson County Detention Center? It needs to go to the jail's designated mail-processing address—not directly to the facility. The mail system uses off-site processing: your letter gets scanned and delivered electronically for the inmate to view on a tablet. Getting the envelope details right ensures your mail actually reaches them.
Sampson County Detention Center has two separate mail tracks: legal/privileged mail goes directly to the jail, while regular mail from family and friends goes to a processing address for scanning. Send it to the wrong place, and your mail could be delayed—or never processed at all.
Sending prohibited or illegal material to Sampson County Detention Center can do more than get your letter rejected. Mail that crosses certain lines may be referred to authorities for investigation—and some content can lead to criminal charges.
Mail sent to Sampson County Detention Center gets scanned and delivered to inmates on a tablet — then the physical mail is destroyed. Small details matter here. The wrong page size, too many pages, or a card with glitter can get your mail rejected instead of delivered. And if scanned mail contains illegal material or anything flagged as a security breach, it may be turned over to authorities for investigation. Threats in correspondence can lead to criminal charges.
Mail that breaks the rules at Sampson County Detention Center gets rejected, delayed, or never reaches your loved one. Use the checklists below to avoid common problems—especially with money, photos, and greeting cards.
If your loved one is at Sampson County Detention Center and they tell you they “got your letter on the tablet,” that’s usually because the jail uses a mail-scanning service called InteleSCAN. Instead of handing people the original paper you mailed, approved non-legal mail is processed and delivered digitally, and your loved one views it on a secure inmate device called an InteleTABLET.
Use the Getting Out Visits app to schedule a video visit or start an on-demand session. You must be on the incarcerated person’s approved visitors list, so confirm you’re approved before you try to book. You may also need to create a vendor account to manage access and scheduling.
Pay Tel provides the facility’s communications and tablet services, including InteleTABLET and Centurion ITS. NCCI Women uses inteleVISIT for video visitation and offers off-site mail scanning through InteleSCAN.
Yes. Create an account with the facility's approved communications vendor and use its portal or app for messaging, payments, and video visit scheduling. Most of this happens through the vendor platform rather than directly through the facility.
If the incarcerated person is placed on control status before the package ships, the order will be canceled and refunded minus a $5.00 restocking fee.
Yes. Under the package program rules, offenders may possess only one pair each of work boots, tennis shoes, and shower shoes at any given time.
Most non-legal mail is screened and scanned by an off-site mail-scan vendor, then delivered to the inmate as a digital copy. Use the vendor’s addressing instructions, allow for processing time, and request any originals back quickly because they’re typically held only briefly.
Your first visit can feel overwhelming when you don't know what to expect at check-in. Here's what happens at the entrance so you can walk in prepared—not caught off guard.
Before you can visit someone at Sampson County Detention Center, you'll need to submit a visitor application and get approved by facility staff. Here's the catch: each person in custody can only have 18 approved visitors total—adults and minors combined. That means families often need to coordinate who applies. Once all 18 slots are filled, the list is locked until the next open enrollment window, which rolls around every six months based on the person's admission date.
Getting money onto someone's account helps them buy basics and make phone calls—but the method you choose affects both speed and fees. Here are the official ways to deposit funds and how to avoid delays.
