How to deposit funds, commissary, and payment options
Neal Unit only accepts deposits from people on the inmate's Approved Visitation List or Inmate Telephone List—make sure you're approved before sending funds. For mail deposits, use a money order or cashier's check payable to "Inmate Trust Fund for Offender Name and Number" and send it to the Inmate Trust Fund PO Box in Huntsville. Don't mail cash or personal checks. Those aren't accepted and will be returned. Some large single transactions or certain checks may be held for 14 days before the inmate can access the money. Want recurring deposits? An ACH monthly debit option is available—mail the forms and a voided check to Inmate Trust Fund PO Box 629, Huntsville TX 77342-0629. eCommDirect purchases and deposits have service fees, limits, and timing rules. Trust Fund staff can confirm receipt but won't share balances or transaction details with anyone except the inmate.
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Not everyone can deposit money into an inmate's trust fund account at Neal Unit. Since September 1, 2020, TDCJ requires senders to be on either the inmate's approved visitor list or their Inmate Telephone List. If you're not on one of these lists, your deposit will be rejected. Check with your loved one before sending anything.
Only people on the inmate’s Approved Visitation List or Inmate Telephone List can deposit money for a Neal Unit inmate. Confirm you’re listed before you try to send funds.
No. Cash and personal checks aren’t accepted for inmate deposits and will be returned to the sender. Some large single transactions and certain checks may also be held for 14 days before the inmate can access the funds.
Make the money order or cashier’s check payable to “Inmate Trust Fund for Offender Name and Number” and mail it to the Inmate Trust Fund PO Box in Huntsville as instructed. Include the sender’s name and address on the deposit.
Your first stop at Neal Unit is the secure perimeter—and what you bring matters. Staff can search visitors, and any vehicle on TDCJ property is fair game for a search too. Think of your car as part of the screening process, not a place to stash prohibited items. Once inside, assume your visit is being monitored. All inmate visits (except attorney-client meetings) may be electronically recorded. You can still have a meaningful conversation—just keep things appropriate for a setting where someone might be watching.
Remote video visits work well when you can't get to the unit in person—but they follow different rules than both in-person visits and tablet video visits. Here's how Securus remote video visitation works, what it costs, and the limits you'll need to plan around.
Want to receive calls from someone at the Neal Unit? You'll need to register your phone number with TDCJ first. Here's how to do it, step by step—plus what to do if something goes wrong.
