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Send Photos & Mail at Nebraska Corrections Center For Women, NE

How to send messages, photos, and packages

Overview

Nebraska Correctional Center for Women uses VisNow video chats on ViaPath tablets. The incarcerated person's tablet must stay attached to a mounted docking station for the entire visit. Access isn't always available—if someone is on room or unit restrictions, they can't use VisNow, and visits may be temporarily blocked for disciplinary or operational reasons. All sessions are monitored. Recording video or audio is prohibited, and sharing recordings on other platforms isn't allowed. If staff catch rule violations during a session, consequences can be swift: misconduct reports, suspension of VisNow privileges, disciplinary hearings, and possible visitor suspensions. For account setup or technical issues, contact GettingOut (ViaPath/Telmate) customer support.

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Quick Facts

  • VisNow video chats require the incarcerated person's ViaPath tablet to be attached to a mounted docking station for the entire visit.
  • Incarcerated individuals on room or unit restrictions cannot use VisNow video chats.
  • Visitors are prohibited from video or audio recording VisNow visits or transmitting recordings to other platforms.
  • All VisNow visits are monitored and violations can lead to misconduct reports, suspension of VisNow privileges, disciplinary hearings, and visitor suspensions.
  • GettingOut (ViaPath/Telmate) provides public customer care support for account and technical issues.

Send Photos & Mail Guides

address-mail-nccw-phoenix-md-scanning

How to Address Mail to Someone at NCCW: The Phoenix, MD Scanning Process Explained

For personal letters to someone at the Nebraska Correctional Center for Women (NCCW), you don’t mail directly to the prison. NDCS requires you to address personal correspondence to the contracted scanning vendor in Phoenix, Maryland, using this exact format: Facility Name (place the incarcerated individual is assigned) State of Nebraska Department of Correctional Services Incarcerated Individual’s Committed Name or Legally Changed Name and Institutional Number Box 247 Phoenix, MD 21131 Here’s what that looks like with NCCW as the facility name: Nebraska Correctional Center for Women State of Nebraska Department of Correctional Services [Committed or legally changed name] [Institutional number] Box 247 Phoenix, MD 21131

Common Questions

How do VisNow video chats work at Nebraska Correctional Center for Women?

VisNow video chats at NCCW run on ViaPath tablets, and the incarcerated person’s tablet must remain attached to a mounted docking station for the full visit. Sessions are monitored and must follow facility rules and restrictions.

Can I record or share a VisNow visit at NCCW?

No. You cannot video- or audio-record VisNow visits or share those recordings on other platforms. Recording can trigger immediate consequences, including loss of VisNow access and possible visitor suspension.

What happens if an incarcerated person is on room or unit restriction — can they use VisNow?

No. If someone is on room or unit restriction, they cannot use VisNow video chats. Access may also be limited temporarily for disciplinary or operational reasons.

Who do I contact for VisNow technical or account problems?

Contact GettingOut (ViaPath/Telmate) customer care for VisNow account or technical issues. Use the vendor’s support channel for troubleshooting before reaching out to the facility about vendor-specific problems.

How should I address mail to someone at Nebraska Correctional Center for Women?

As of Nov. 12, 2024, personal mail for NCCW must be addressed to the contracted scanning vendor’s mailbox in Phoenix, MD. Include the person’s committed (or legally changed) name, institutional number, and the facility name in the address.

Can I send books to someone at NCCW?

Yes—NDCS uses an approved book-vendor list for books sent in. Barnes & Noble is on the approved list, and Columbia University School of Law publications (including the Jailhouse Lawyer’s Manual) are also approved.

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