Penmate Inmate Support Guides
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Contact an Inmate at Nebraska Corrections Center For Women, NE.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

Nebraska Corrections Center for Women uses ViaPath (ViaPath/GettingOut) tablets for VisNow video chats. During a session, the incarcerated person's tablet must stay attached to a mounted docking station the entire time, and session length is limited under vendor rules. Every VisNow visit is monitored. Rule violations can lead to misconduct reports, immediate loss of VisNow privileges, disciplinary hearings, and possible visitor suspensions. Do not record audio or video during a VisNow visit, and do not share any recording on social media or other platforms. Redistribution is prohibited and can trigger discipline. If you run into account setup or technical problems, GettingOut (ViaPath/Telmate) customer care provides support and lists a public customer care phone number.

Find an Inmate at Nebraska Corrections Center For Women, NE

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Quick Facts

  • VisNow video chat at NCCW uses ViaPath tablets and requires the incarcerated individualā€™s tablet to remain attached to a mounted docking station for the entire visit.
  • Incarcerated individuals placed on room or unit restrictions are not allowed to use VisNow video chats.
  • Visitors may not make video or audio recordings of VisNow visits or transmit those recordings to social media or other platforms.
  • All VisNow visits are monitored and violations can lead to misconduct reports, immediate suspension of VisNow privileges, disciplinary hearings, and possible visitor suspensions.
  • GettingOut (ViaPath/Telmate) provides customer care for the vendor platform and lists a public customer care phone number.

Contact & Communication Guides

How to Address Mail to Someone at NCCW: The Phoenix, MD Scanning Process Explained

For personal letters to someone at the Nebraska Correctional Center for Women (NCCW), you donā€™t mail directly to the prison. NDCS requires you to address personal correspondence to the contracted scanning vendor in Phoenix, Maryland, using this exact format: Facility Name (place the incarcerated individual is assigned) State of Nebraska Department of Correctional Services Incarcerated Individualā€™s Committed Name or Legally Changed Name and Institutional Number Box 247 Phoenix, MD 21131 Hereā€™s what that looks like with NCCW as the facility name: Nebraska Correctional Center for Women State of Nebraska Department of Correctional Services [Committed or legally changed name] [Institutional number] Box 247 Phoenix, MD 21131

Common Questions

How do VisNow video chats work at Nebraska Corrections Center for Women?

VisNow runs on ViaPath tablets, and the incarcerated personā€™s tablet must stay attached to a mounted docking station for the whole visit. Sessions are limited in length and monitored, and account setup follows the vendorā€™s rules. For technical or account issues, use GettingOut (ViaPath/Telmate) customer care.

Can an incarcerated person on room or unit restriction use VisNow at NCCW?

No. If the incarcerated person is on room or unit restriction, they are not allowed to use VisNow video chats at NCCW.

Am I allowed to record a VisNow visit or post it online?

No. Recording audio or video during a VisNow visit is not allowed, and sharing recordings on social media or other platforms is prohibited. Doing so can lead to misconduct reports, suspension of VisNow privileges, disciplinary hearings, and possible visitor suspensions.

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