Who to Call About an Inmate at Nelson Coleman Correctional Center

For general questions about St. Charles Parish or Nelson Coleman Correctional Center, call (985) 783-6237. Need to send paperwork? The fax number is (985) 783-6497. The sheriff's office mailing address is 260 Judge Edward Dufresne Parkway, Luling, LA 70070.

Call (985) 783-1164 for questions about medical care or religious services. Use this number for health-related concerns, treatment questions, or religious programming. For general inmate status or administrative matters, stick with the main line.

The sheriff's office IT team handles technical and network issues through a help desk and support coordinator. Technicians are available around the clock - important when services depend on reliable connections.

Call (985) 783-6237 for IT or network-related questions. This is the right number if someone tells you the issue is "technical" or if you need help with online systems tied to the sheriff's office network.

Quick Lookup

• ✓ General questions or inmate status - Call (985) 783-6237
• ✓ Medical services or religious services - Call (985) 783-1164
• ✓ IT/network or technical questions - Call (985) 783-6237

1. Contact the office - Reach out and let them know you’re having trouble accessing material due to assistive technology.
2. Describe what isn’t working - Share the specific accessibility problem you’re running into (for example, a screen reader not reading a page correctly).
3. Ask for the format you need - Tell them your preferred format for receiving the information.
4. Provide the exact web address - Give the web address of the material you’re trying to access so staff can locate it.
5. Include your contact information - Share the best way to reach you so they can follow up.

Courts sometimes communicate with inmates via video conferencing during arraignments, using the sheriff's microwave links. If you're trying to follow a process that involves video-based communication, route technical questions to the IT/network contact.