Who to Call When You Have Questions About an Inmate at Nelson Coleman Correctional Center

For most questions related to Nelson Coleman Correctional Center, start with the St. Charles Parish Sheriff’s Office main phone number: (985) 783-6237. If you have an emergency situation where someone’s life or property is in immediate danger, dial 911.

Dial 911 when it’s a true emergency - an immediate threat to life or property. For everything else, call the St. Charles Parish Sheriff’s Office main line at (985) 783-6237. That main number is the right place to start for non-emergency questions and to get pointed to the correct unit or next step.

Nelson Coleman Correctional Center uses video arraignment and video visitation. These systems reduce inmate transport and help limit contraband. Having technical problems with video? The Sheriff's Office IT team runs a help desk with technicians on call 24/7 to keep things running.

Need to report an assault involving an inmate at Nelson Coleman Correctional Center? The Sheriff's Office Corrections page has a specific link for

Other-county-resources

• ✓ Confidential drug activity reports: Call the drug hotline at (985) 785-4450 (calls are kept confidential).
• ✓ Surveillance camera registration: If you’re a resident or business owner with cameras that capture the street in front of your property, register them with the Sheriff’s Office.
• ✓ If detectives follow up: In the event of a crime on or near your property, detectives may ask to inspect your surveillance video from a specific, finite time period as part of evidence gathering.

This page covers the right first call for common situations. It doesn't include inmate-specific extensions or step-by-step instructions for setting up video visits. For those details, call the St. Charles Parish Sheriff's Office main number and explain what you need - they'll route you to the right place.