How to Contact an Inmate at Facility

The verified phone number for Neuse Correctional Institution is 919-731-2023. Call and ask staff what communication options are currently available (mail, phone calls, visitation, electronic messaging if offered). Find out what steps you need to complete before making contact. Rules vary by policy and by the inmate's status, so getting this information directly from staff is essential.

S2

• ✓ Call Neuse Correctional Institution at 919-731-2023 and ask the best way to contact the inmate (and what you need to do first)
• ✓ Ask what information staff need to locate the person quickly (for example, full name, offender number, and current housing if you have it)
• ✓ Confirm any rules that affect you right away, like when calls can be received or returned, how visitation is scheduled, and whether there are limits or costs tied to communication
• ✓ Write down the date and time of your call, plus the name (or title) of the staff member who gave you the information

When you call 919-731-2023, aim for clear, actionable instructions. Ask whether you need to be on an approved list for phone calls and visits, how to get added, and whether there are waiting periods or restrictions based on custody level, disciplinary status, or program participation. Get the basics on mail too: what's allowed, what gets rejected, and any required formatting. Ask how phone calls work, including the approved phone service provider and account setup steps. If you plan to send money or make commissary deposits, ask about that process as well. And if you need to provide ID, paperwork, or verification on your end, find out exactly what to bring and where to submit it.