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How to Mail a Money Order to Someone at Neuse Correctional: Step-by-Step

2 min read files.nc.gov
How to Mail a Money Order to Someone at Neuse Correctional: Step-by-Step

At a Glance

  • Offender’s full name and OID number (so the deposit posts to the right trust account)
  • Money order made payable to TouchPay Holdings
  • Amount of $300 or less per money order, issued in US dollars
  • Mail to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174

Not sure you have the right OID number? Confirm it on the North Carolina offender search page before sending anything.

First, get the offender's full name and OID number. These connect your money order to the right trust account. If either is wrong or missing, your deposit could be delayed - or land in someone else's account.

The North Carolina offender search page lets you verify the OID and basic details like name, gender, race, and approximate birth date. A quick check now saves headaches later.

On the payee line, write "TouchPay Holdings" exactly. That's the required payee name for NCDAC trust deposits.

Each money order has a $300.00 limit and must be in US dollars. Need to send more? Split it across multiple money orders.

Tip: If you’re sending more than $300, use multiple money orders, and make sure each one is payable to TouchPay Holdings and follows the $300 max / US dollars rule.

Fill out the deposit form with the offender's full name and OID number. Double-check the OID before sealing the envelope - this is what routes the funds to the correct account.

  • No staples
  • No paper clips
  • No stamps
  • No cash
  • No letters
  • No photos
  • No other extra items
  • Mail only the deposit form and the money order

Mail the completed deposit form and the money order (payable to TouchPay Holdings) to: TouchPay Holdings, LLC PO Box 174 Houston, TX 77001-0174

Double-check that the address on your envelope matches the TouchPay PO Box exactly before dropping it in the mail.

Think something went wrong? Wait at least one week after mailing before following up. Then email moneyorders@viapath.com to check on your deposit.

Need something faster than mail? ConnectNetwork lets you send money electronically. Sign up online, call their toll-free number, or use their Android and iOS apps for credit/debit deposits.

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