How to Send Money to Facility

If you order a package through Union Supply Direct, there's a cancellation rule tied to "control status" you need to know about. When the incarcerated person gets placed on control status (HCON, MCON, ICON, or Safekeeper) before the package ships, Union Supply Direct cancels the order automatically. You'll get a refund, but they deduct a $5.00 restocking fee. That's the only confirmed, facility-specific money/package detail available here. Other information (which payment options exist, accepted payment methods, processing times, other vendors or deposit channels) isn't provided in the evidence. Verify those details directly before sending funds or placing an order.

Steps to Follow

• ✓ Confirm the incarcerated person is not on control status (HCON, MCON, ICON, or Safekeeper) before you place a Union Supply Direct order.
• ✓ If timing is tight (status could change before shipment), consider waiting until you can confirm their status again closer to shipping.
• ✓ Build the $5 restocking fee into your expectations, since a control-status cancellation results in a refund minus that fee.

Before sending money or placing a package order, confirm the current rules with the source that controls them. For packages, check Union Supply Direct's current policy and ask whether the control-status cancellation rule still applies. Specifically, find out if the $5.00 restocking fee is still deducted on refunds. It also helps to understand what "control status" means for your loved one. The terms listed include HCON, MCON, ICON, and Safekeeper. Ask facility administration (or the vendor's customer service) whether those categories trigger cancellations, and whether a status change close to shipment can result in an automatic cancel and fee.