How to visit, scheduling, dress code, and visitor requirements
This page covers how visitation typically works in North Carolina and what to confirm for Neuse Correctional Institution before you travel. Many NC prisons offer both in-person and video visits, but options and scheduling vary by facility. You'll need to be on the incarcerated person's approved visitor list before visiting. This usually means submitting a visitor application and waiting for approval. Visit type can also differ: contact or non-contact rules may depend on the person's housing, security classification, or disciplinary status. Each facility sets its own hours and procedures, so check Neuse Correctional Institution's official visitation guidance for the current schedule, instructions, and any visitor requirements.
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Visiting someone at Neuse Correctional Institution takes some planning. Schedules and rules can change, so grab the address and phone number below, then confirm the current visitation process before you make the drive.
The incarcerated person usually requests the visitor application forms and sends them to the people they want to add. You fill out the visitor questionnaire with the required ID and background details, then return it as instructed for approval.
Many North Carolina prisons offer both in-person and video visits, but availability depends on the facility. Check Neuse Correctional Institution’s official visitation information to see whether video visits are offered and how to schedule them.
It depends on the person’s housing, security classification, or disciplinary status, and facility rules can differ. Confirm contact versus non-contact visitation rules on Neuse Correctional Institution’s visitation page before you go.
Want to reach someone at Neuse Correctional Institution? Start by calling the facility directly to confirm the current communication rules for that person's housing unit and custody status.
- A completed NCDAC trust-account deposit slip (detach it and include it with your money order) - A money order made payable to “TouchPay Holdings” - The offender’s full name and correct OID number (written clearly on the deposit slip and the money order) - A money order for $300 or less, issued in U.S. dollars
- Offender’s full name and OID number (so the deposit posts to the right trust account) - Money order made payable to **TouchPay Holdings** - Amount of **$300 or less per money order**, issued in **US dollars** - Mail to: **TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174**
