How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Neuse Correctional Institution.

Sending Photos and Postcards

A great way to send love and support to a loved one at Neuse Correctional Institution is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Neuse Correctional Institution.

Frequently asked questions about Neuse Correctional Institution

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Neuse Correctional Institution.

2. How much does it cost to send a message to Neuse Correctional Institution?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Neuse Correctional Institution?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Neuse Correctional Institution. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Neuse Correctional Institution. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Neuse Correctional Institution?

   Mailing address:

   Neuse Correctional Institution
   701 Stevens Mill Rd
   Goldsboro, NC 27530
   Phone: (919) 731-2023

5. What are the visiting hours at Neuse Correctional Institution?

   Visiting hours at Neuse Correctional Institution vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (919) 731-2023 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Neuse Correctional Institution?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Neuse Correctional Institution for their specific mail policies.

7. How do I send money to an inmate at Neuse Correctional Institution?

   You can send money to an inmate at Neuse Correctional Institution through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Neuse Correctional Institution?

   Many facilities now offer video visitation as an alternative to in-person visits. At Neuse Correctional Institution, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Neuse Correctional Institution?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Neuse Correctional Institution for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Neuse Correctional Institution, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Computer Class/Employment/Readiness program at Neuse Correctional Institution provides both full-time and part-time opportunities for incarcerated individuals to develop essential digital literacy and job preparation skills. This medium-custody facility in Goldsboro serves 788 male offenders and maintains a specialized unit for those with chronic diseases, ensuring comprehensive care alongside rehabilitation programming.

Substance abuse treatment forms a cornerstone of the facility's rehabilitative approach, with multiple programs including Alcoholics Anonymous, Narcotics Anonymous, and the Alcoholism Chemical Dependency Program. The Transition Program helps prepare individuals for reentry, while the Home Care Aid program may provide valuable healthcare-related training. Additional self-help and life enrichment opportunities include the "Thinking for a Change" cognitive behavioral program and F.A.T.H.E.R., which typically focuses on parenting skills and family relationships.

The facility's programming extends to spiritual and community service elements through Prison Fellowship, formal worship services, and Bible studies, alongside a Service Club that may engage participants in community-focused activities. Incentive wage positions provide work experience and financial responsibility training. Like many North Carolina correctional facilities, Neuse CI may also offer basic educational services such as GED preparation, vocational training programs, and library services, though specific details about these additional offerings would require confirmation through direct facility contact.

Daily Life & Visitation

Male offenders at Neuse Correctional Institution in Goldsboro begin each day within a structured medium-security environment designed to accommodate 788 residents across specialized housing units, including dedicated space for those managing chronic health conditions. The facility's daily schedule typically revolves around work assignments, educational programming, and rehabilitative activities, with many residents participating in incentive wage positions that provide both structure and skill development. Morning routines often include medical rounds for those in the specialized health unit, while other residents prepare for their assigned roles in facility operations or educational programs.

Throughout the day, residents may engage in Computer Class/Employment/Readiness programs, which operate in both full-time and part-time formats to accommodate different custody levels and individual needs. The facility's comprehensive substance abuse programming includes regular Alcoholics Anonymous and Narcotics Anonymous meetings, along with specialized programs like the Alcoholism Chemical Dependency Program and Home Care Aid training. Evening hours typically feature religious services, Bible studies, and self-help programs such as "Thinking for a Change" and the F.A.T.H.E.R. program, providing residents with multiple pathways for personal development and preparation for eventual reintegration.

Family connections remain an important aspect of daily life, with established visiting procedures and communication systems in place for mail correspondence and financial transactions. The Service Club and Prison Fellowship programs may offer additional opportunities for community engagement and volunteer work within the facility. Located in Wayne County, the institution maintains the security protocols typical of medium-custody facilities while emphasizing rehabilitation through its diverse programming options, creating a daily environment that balances safety requirements with opportunities for personal growth and skill development.