How to contact an inmate at New Hanover County Detention Facility
This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:
New Hanover County Detention Facility inmate search
To contact a person start by searching for the person on the facility website. Perform a search by following these steps:
- Step 1: Enter their first name and last name into the search form and click "Search"
- Step 2: Locate their inmate record
- Step 3: Write down their Inmate ID and any housing information provided
Important! Be sure to enter the persons full name. Nicknames should not be used.
After finding the person you are looking for you can then create a messaging account to send letters and photos.
How to message an inmate
You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at New Hanover County Detention Facility .
Sending Photos and Postcards
A great way to send love and support to loved one at New Hanover County Detention Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.
Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of New Hanover County Detention Facility.
Frequently asked questions about New Hanover County Detention Facility
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How long does it take to deliver a message?
If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by New Hanover County Detention Facility.
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How much does it cost to send a message to New Hanover County Detention Facility?
You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.
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What services can I use to contact an inmate at New Hanover County Detention Facility?
Penmate
You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.
Securus messaging
Securus may be another option for communicating with an inmate at New Hanover County Detention Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.
JPay
Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.
Smart Jail Mail
You may also check if Smart Jail Mail is available at New Hanover County Detention Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.
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What is the mailing address of New Hanover County Detention Facility?
Mailing address:
New Hanover County Detention Facility
3950 Juvenile Center Rd
Castle Hayne , NC 28429
(910) 798-4200Business hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Overview of New Hanover County Detention Facility
The New Hanover County Detention Facility, located in Castle Hayne, North Carolina, provides housing and detainment services for individuals who are awaiting trial or have been convicted of a criminal offense. This facility is responsible for ensuring that all individuals who pass through their doors, whether they are inmates or detainees, are given the respect and the resources that they require to establish a successful re-entry into society.
The New Hanover County Detention Center is designed to provide modern, safe, secure, and humane facilities. The facility holds a maximum of 378 detainees, with a maximum of 20 beds available for pre-trial inmates and rape victims with the capacity for separating those with mental health or medical needs and liability from the general population. The detention center is equipped with an on-site medical facility that is available 24/7, staffed with full-time professional correctional healthcare providers.
The educational programs available within the New Hanover County Detention Facility include GED training, group counseling serives, and various programs aimed at preventing sexual abuse, physical violence, and domestic violence. Vocational training is also available, allowing the inmates to gain new skill sets which will help with their future employment efforts.
The detention staff at New Hanover County Detention Facility sees it as a priority to address the needs of the individuals in their care, whether it be emotional, mental or spiritual needs. They believe such an approch is critical to the wellness and long-term success of rehabilitation for the different individuals.
What services are provided by New Hanover County Detention Facility?
Located in Wilmington, North Carolina, the New Hanover County Detention Facility offers various education and rehabilitation programs to inmates that aim to help reduce recidivism rates, promote self-improvement, and establish a better quality of life after their stay in the institution.
The facility's literacy program, facilitates on-campus classes and email-based forms for remote learners that encompass Basic Education, Economic Integration, and Workforce development making it possible for potentially returned citizens to integrate back into classrooms. The academics and entrepreneurial skills training allow them to delve into specialized programs that touch-on places where most felon percentages engage after being in developed asset package systems. These trade units positions manufacturing and strategically fast deployment export- either recruitment land manufacturing, computer technologists support persons test themselves and the impact of power of programming presentations safely.
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